Patient Services Representative
Northland Family Care
Benefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
PATIENT SERVICES REPRESENTATIVE Northland Family Care is seeking a full-time Patient Services Representative to work on-site in our Primary Care Clinic in the Northland area of Kansas Ctiy, MO.
Responsibilities Include:
· Perform patient check out duties including scheduling follow up appointments
· Enter patient recall information if applicable
· Answer phones and schedule appointments
· Confirm appointments for next business day
· Clerical duties as assigned
· Scanning
· Filing electronic documents
· Check in duties as assigned
Qualifications:
· High school diploma or general equivalency diploma (GED)
· Minimum one year recent experience working in healthcare as a Patient Services Representative (PSR) or similar role
Skills:
· Customer Service/Patient Experience
· Computer Literacy
· Ability to operate general office equipment
· Ability to manage multi-line phone system
Abilities:
· Ability to learn and retain information regarding procedures
· Ability to project a pleasant and professional image
· Ability to plan, prioritize, and complete delegated tasks
· Ability to demonstrate compassion and caring in dealing with others
· Work in team atmosphere
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