Business Systems Analyst I

We are supporting an innovative aerospace technology company that is transforming the way advanced communications systems are developed and manufactured for mission-critical applications.

As the business continues to scale, they are seeking a Business Systems Analyst to help optimise the processes, systems and workflows that support engineering, manufacturing and supply chain operations.

This role sits at the intersection of technology and operations, partnering with stakeholders across the business to identify process improvements, implement system enhancements and drive operational efficiency.

JOB DUTIES AND RESPONSIBILITIES

• Serve as the primary process improvement resource across assigned transformation workstreams.
• Conduct stakeholder interviews and independent research to fully understand current process and identify gaps to fill.
• Conduct analyses (SQL queries, other methods) that identify issues and opportunities impacting our customers, including actionable recommendations Integrate with all levels of the business to understand current workflows and identify systematic gaps that quantifiably change outcomes.
• Integrate with all levels of the business to understand current workflows and identify systematic gaps.
• Create process documentation and process maps.
• Identify process breakdowns and offer improvement suggestions to drive efficiency and effectiveness.
• Train internal users, external technical teams, and leaders on dashboard, API, and tool usage; assist in troubleshooting.
• Ensure redesigned processes are seamless experience for all stakeholders by minimizing inefficiencies.
• Leverage technology to further improve processes where appropriate, including incorporating automation.
• Improve data capture for future Account Management use cases, identifying front-end requirements and collaborating with software development teams on table structure.

JOB REQUIREMENTS AND MINIMUM QUALIFICATIONS

• Bachelor’s degree from an accredited university with a minimum of 4 years of applicable experience.
• Experience with change management EIA-649, nonconformance documentation, root cause analysis, corrective action systems, and acceptance criteria.
• Experience with cost analysis, managing suppliers, and configuration management.
• Excellent written and verbal communication skills.
• U.S. Person

PREFERRED EXPERIENCE

• Experience in aerospace or other high-reliability industries.
• Proficiency with PLM and ERP software.
• Proficiency in AS9100/ISO9001 quality management system requirements.
• Proficiency in lean manufacturing methodologies.
• Experience successfully tackling multiple high-priority tasks.
• Exceptional collaboration and partnership skills in a matrixed environment with cross-functional teams.
• Excellent oral and written communication skills, interpersonal and consultative skills, and facilitation skills.
• Analytical thinking and problem-solving.
• Being detail-oriented and capable of delivering a high level of accuracy.
• Knowledge of business structure.
• Stakeholder analysis.

WHAT'S ON OFFER

• Significant ownership and visibility within the organisation
• Opportunity to influence business-critical processes
• Collaborative and highly technical environment
• Competitive compensation package and long-term growth opportunities