Region 2 Medical Grievances Administrator (Contract)

Region 2 Medical Grievances Administrator (Contract)

The Illinois Department of Corrections is seeking an experienced registered nurse to review, analyze and provide responses to grievances submitted by Individuals in Custody related to healthcare and to obtain and facilitate timely and thorough responses to healthcare grievances (including but not limited to mental health, medical, dental and medical records) from healthcare staff at the facility level. The selected candidate will assist with the backlog of healthcare grievances at the facility level and prevent the facility healthcare staff from getting further behind. The expected duration of this Personal Services Contract is 6 months. We invite all qualified candidates to apply.

Essential Functions:

• Review, analyze, provide responses to grievances submitted by Individuals in Custody related to healthcare and to obtain and facilitate timely and thorough responses to healthcare grievances from other healthcare staff.
• Travel to facilities within assigned region to review, analyze, provide responses to grievances and to obtain and facilitate timely and thorough responses to healthcare grievances from other healthcare staff.
• To assist with the backlog of responses for healthcare grievances to ensure timely responses.
• Review medical records for Individuals in Custody and discuss medical/mental health/dental healthcare provided to Individuals in Custody.

Minimum Qualifications:

• Requires knowledge, skill, and development equivalent to four (4) years of college.
• Requires licensure as a Registered Nurse in the State of Illinois.
• Requires prior experience equivalent to three (3) years of progressively responsible Registered Nursing experience.

Preferred Qualifications:

• Prefers at least one (1) year of working experience in a correctional setting.
• Prefers experience conducting medical grievances, appeals, utilization review, or patient care investigations.
• Prefers knowledge of correctional healthcare standards (e.g., NCCHC, ACA) or managed care complaint processes.

Conditions of Employment:

• Requires ability to pass the IDOC/IDJJ background check.
• Requires ability to pass a drug screen.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate.
• Applicants are required to abide by all vaccine and/or other medical standards as set out by the employer.

Work Hours: 8:00 a.m. - 4:30 p.m. Monday - Friday; Sat/Sun off

Headquarter Location: Western Illinois CC - 2500 Route 99 S, Mount Sterling, Illinois, 62353

Work County: Brown

Agency Contact: View email address on click.appcast.io

Posting Group: Health Services; Public Safety