Operations Coordinator

Overview We are partnering with a global lifestyle brand seeking an Operations Coordinator on a part-time basis. The Operations Coordinator will be a part of the global logistics team, and the ideal candidate has experience in order fulfillment, operations, and customer service. Responsibilities Ensure the fulfillment of global orders, providing a high level of service in a fast-paced environment Respond to customer service team inquiries regarding order issues Partner with customer service team to understand customer insights and identify opportunities to reduce issue volume Partner with fulfillment centers to ensure returns are processed appropriately Create, monitor, and maintain KPI reporting to monitor service levels and identify areas of continuous improvement Support additional fulfillment team projects as needed Requirements 1+ yrs’ experience in e-commerce, fulfillment, warehousing, or customer service Strong attention to detail and organization skills Preferred Skills Experience working with order management systems Compensation $17-18.50/hr Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications. #J-18808-Ljbffr