Product Analyst

Accelerate Safe, Compliant Adoption of Agentic AI at Client

Accelerate safe, compliant adoption of agentic AI at Client by:

• Improving and operationalizing SDLC policy and guidance for agents
• Running day-to-day operations of the Digital SDLC pipeline for agent releases
• Ramping Agent Engagement and product discovery so new agent use cases can move from idea to production with clear value and minimal friction

Scope of Work & Key Responsibilities

• Improve the SDLC policy and guidance with agents at Client: Author clarifications, playbooks, and examples that address today's adoption roadblocks; align with Enterprise Architecture, ITRMS, Privacy, and value-team partners; and ensure CMDB/DSDLC alignment for agents.
• Operations for our own SDLC pipeline: Own change records, approvals, and release communications for agent product (agentGPTeal), including versioning, evidence collation, and gating across lower to production environments.
• Ramping up Agent Engagement and product discovery efforts: Run discovery sessions, stakeholder questionnaires, and value hypotheses; maintain the engagement rhythm with product teams and portfolio stakeholders; and translate findings into user stories and release plans.
• Advise teams on approvals & governance: Serve as point of contact for Agent approvals and SDLC/DSDLC approvals, ensuring consistent interpretation and throughput.
• Backlog & release readiness: Facilitate backlog refinement, acceptance criteria, and test evidence (integration/UAT) needed for go-lives; coordinate CAB/exception handling only when warranted by process and capacity.
• Enablement & training: Coordinate onboarding, contributor training, and launchpad/sandbox workflows that reduce time-to-first-deployment for new teams.
• Metrics & reporting: Partner with Platform and Product to improve telemetry and dashboards for agent usage and releases; advocate for ethical, privacy-preserving analytics (aggregate, non-PII).

Required Qualifications

• Business Analyst (BA) background Hands-on experience with product operating rhythms, artifacts (charters, timelines), and partner teams
• SDLC / Digital SDLC execution for agents: Demonstrated ownership of Digital SDLC deliverables, approvals, and cross-team coordination for agent releases.
• Agent product lifecycle: Experience spanning discovery to delivery for agent workstreams, including documentation, stakeholder questionnaires, solution proposals, and enablement materials.
• Collaboration in GenAI agent management: Operates within the GenAI agent management function; skilled in automation practices that show up in agentic workflows.
• Strong facilitation across Engineering, Security, Compliance, and Business teams; excellent written communication (policies, approvals, release notes).

Preferred Experience

• Participation in recurring forums such as API / Agent Team Sync, roadmap readouts, and Daily Scrum ceremonies, demonstrating rhythm with our platform and product teams.
• Co-authoring / authoring solution and demo materials and leading UAT/notes for initiatives like SAP Cortex.

Ways of Working

• Embedded with the product & platform teams; participates in sprint ceremonies and cross-team syncs (e.g., Platform/Agent Weekly Sync).
• Partners with data/telemetry owners to improve agent usage reporting while maintaining privacy safeguards.
• Coordinates approval evidence (integration/UAT) and communicates go-live readiness; escalates only per governance.

Compliance & Security Expectations

• Adheres to Client Digital SDLC, AI Impact Assessment (AI IA) practices, and data protection constraints.
• Works with Architecture, Security, and Privacy when external models or vendors are in scope.