Bartender - Lobby

Bartender

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Nestled along a two-mile (3.2-kilometre) stretch of beach in Puerto Rico's Bahia Beach community, Four Seasons Resort and Residences Puerto Rico is also surrounded by its own 483-acre (195-hectare) private nature reserve. The property is seamlessly integrated with its natural surroundings, allowing guests and residents to immerse themselves in the white sand beaches, verdant walking trails, and myriad outdoor activities from golf, tennis, swimming and beyond.

About The Role:

The Bartender provides exceptional quality service to our guests. The main responsibility of this role is to serve guests' needs by providing expert knowledge of wine, spirits, and mixed drinks, as well as information regarding preparation methods. The Bartender is responsible for assisting with product inventory, bar supplies, and objectives that managers set for the bar. This role is perfect for someone passionate about craft cocktails, guest connection, and delivering an elevated bar experience. If you thrive in a fast-paced, high-energy environment and enjoy bringing creativity to every pour, we'd love to hear from you.

What You Will Do:

• Provide knowledge of wines, spirits and mixed drinks including origin, taste, and preparation methods; maintain a working knowledge of wine list, classic cocktail recipes and specialty drinks.
• Provide quick and efficient beverage service, proper pouring and mixing according to established recipes while following state and city alcohol laws and adhering to Four Seasons standards of service and sequence of service.
• Confirm guest orders including any special needs or requests from the Servers using the resort's point-of-sales system; check completed orders with the guest's original order; anticipate guest needs, ascertain satisfaction, and offer suggestions.
• Handle any requests in a courteous and efficient manner, responding urgently and appropriately to guest concerns and requests.
• Assist in drink development, promotions/special events, product inventory, process log entries for voids and spillage, cut and prepare fruits and other beverage garnishments, and any other related task.
• Follow bar P&Ps and daily checklists. Be present and ensure that professional, courteous, and efficient guest service is offered, where each guest is greeted promptly and courteously with eye contact and a smile.

What You Bring:

• 2+ years of bartending experience, preferably within a luxury hotel and/or high-end bar environment.
• Working knowledge of Micros POS system is beneficial.
• Strong interpersonal and personal presentation skills required.
• Guest-focused mentality and understanding the importance of guest's preferences.
• The ideal candidate will have a confident, outgoing personality and a can-do approach to any request.
• Position requires continuous standing for 8 or more hours a day and requires the ability to lift up to 50lbs.
• Fluency in English and Spanish is required for this location and this job requires applicants to have current work authorization in the United States.

What We Offer:

• Competitive salary and a comprehensive benefits package.
• Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan).
• Complimentary accommodation at other Four Seasons Hotels and Resorts.
• Complimentary dry cleaning for business clothing.
• Complimentary employee meals.
• Paid holidays, vacation, and sick days.
• Culinary, retail and wellness experiences at special rates.

Schedule & Hours:

• Full Time, Rotating Schedule