Facility and Programs Manager

Job Description

Job Description

Facilities & Programs Manager Beyond Karate Los Angeles (BKLA)
Compensation: $30–$35 per hour, depending on experience
Employment Type: Part-time, with potential for full-time opportunities
About Beyond Karate Los Angeles
Beyond Karate Los Angeles (BKLA) is an inclusive enrichment center dedicated to empowering individuals of diverse ages, abilities, and support needs through engaging, meaningful, and skill-building programs.
Our programs include martial arts, academic tutoring, life skills, fitness, camps, workshops, and community-based enrichment activities. We are committed to providing a safe, supportive, and welcoming environment where students can develop confidence, independence, social connections, and essential life skills.
Position Summary
We are seeking an experienced, highly organized, proactive, and results-driven Facilities & Program Operations Manager to oversee the daily operations, departmental leadership, facility management, and overall performance of our enrichment center.
This is a multi-department leadership position , responsible for supervising program leads across a diverse range of services, ensuring that each department operates efficiently, maintains high-quality standards, and achieves established enrollment, performance, and revenue goals.
The ideal candidate has demonstrated experience managing multiple programs or departments, supervising teams and team leaders, overseeing facility operations, and implementing strategies that support organizational growth.
Working collaboratively with administration, finance, marketing, and program leads, the Manager will ensure that BKLA operates as a cohesive, well-organized, financially sustainable, and mission-driven organization.
This position requires more than experience managing a single program or instructional team. We are seeking a leader who can successfully oversee multiple departments, delegate responsibilities, establish accountability, and drive measurable results.
Essential Duties & Responsibilities
Department & Program Leadership

• Oversee multiple departments, including martial arts, tutoring, life skills, fitness, camps, workshops, and other enrichment programs.
• Directly supervise program leads, ensuring each department meets established operational, instructional, and performance standards.
• Establish clear departmental expectations, responsibilities, goals, and accountability measures.
• Conduct regular meetings and performance reviews with program leads to monitor progress, address challenges, and identify opportunities for improvement.
• Ensure program leads effectively manage their respective staff, schedules, curricula, resources, and daily operations.
• Collaborate with program leads to evaluate program effectiveness, maintain instructional consistency, and implement improvements.
• Identify opportunities for new programs, services, community initiatives, and facility utilization.

Enrollment, Sales & Revenue Growth

• Take an active leadership role in achieving enrollment, participation, retention, and revenue goals across all programs.
• Work with administration to establish measurable enrollment and revenue targets for each department.
• Hold program leads accountable for implementing strategies to achieve departmental growth objectives.
• Monitor enrollment trends, class capacity, attendance, retention, and overall program performance.
• Identify underperforming programs and develop actionable strategies to improve participation and financial sustainability.
• Collaborate with marketing, administration, and program leads to implement outreach, promotional, and enrollment initiatives.
• Identify opportunities to expand services, strengthen community partnerships, and develop additional revenue streams.
• Provide regular reports to leadership on program performance, growth opportunities, and progress toward established goals.

Facility Operations & Management

• Oversee the daily operation, maintenance, safety, cleanliness, and organization of the entire facility.
• Conduct regular facility walkthroughs to identify maintenance needs, safety concerns, organizational improvements, and operational priorities.
• Coordinate repairs, maintenance, facility improvements, and reorganization projects with appropriate staff, vendors, and administration.
• Ensure classrooms, training areas, equipment, and shared spaces are properly maintained, organized, and prepared for scheduled activities.
• Oversee inventory, equipment, merchandise, uniforms, supplies, and related operational budgets.
• Monitor contracts, licenses, insurance, certifications, and facility-related compliance requirements in coordination with administration.
• Develop and maintain operational procedures that promote efficiency, safety, and consistent facility standards.
• Proactively identify and resolve facility-related issues to minimize disruptions to programs and services.

Staff Supervision, Scheduling & Development

• Provide direct leadership, guidance, and accountability to program leads and operational staff.
• Establish clear performance expectations and ensure staff understand and fulfill their responsibilities.
• Monitor staff performance, address concerns promptly, and implement corrective action in coordination with administration and HR when necessary.
• Oversee staff scheduling, substitute coverage, time-off requests, and staffing allocations based on program needs and budgets.
• Support hiring, onboarding, training, mentoring, and professional development.
• Coordinate with HR and administration to maintain required certifications, staff training, and compliance documentation.
• Foster a positive, collaborative, professional, and accountable workplace culture.
• Ensure effective communication and coordination between departments.

Program Quality & Student Experience

• Ensure all programs maintain BKLA's standards for instructional quality, student engagement, inclusion, and safety.
• Regularly observe program activities and collaborate with program leads to evaluate effectiveness and identify improvements.
• Ensure appropriate staffing, student support, and accommodations are coordinated to meet diverse student needs.
• Monitor student attendance, engagement, retention, and overall program satisfaction.
• Work with program leads to support student progress, development pathways, and continuity of services.
• Address operational concerns raised by students, families, or staff in a timely and professional manner.
• Promote a welcoming, respectful, and inclusive environment for students, families, and employees.

Scheduling, Events & Operational Coordination

• Oversee the development and coordination of seasonal schedules for classes, camps, workshops, and special events.
• Ensure appropriate allocation of staff, space, equipment, and resources across all departments.
• Monitor enrollment, class capacity, scheduling conflicts, and waitlists to optimize program utilization.
• Oversee event planning and logistics, including staffing, registration coordination, supplies, and facility readiness.
• Coordinate with department leads to ensure programs and events are properly planned, staffed, and executed.
• Anticipate operational challenges and implement solutions that support smooth daily operations.

Community Outreach & Marketing Collaboration

• Collaborate with marketing and program leads to promote BKLA's programs, events, and services.
• Develop relationships with community organizations, schools, service providers, and potential referral partners.
• Identify opportunities to increase awareness, strengthen enrollment pipelines, and expand community engagement.
• Support promotional events, demonstrations, open houses, and outreach initiatives.
• Ensure program leads actively participate in appropriate enrollment and promotional efforts.

Documentation, Reporting & Communication

• Maintain accurate operational records, departmental procedures, program documentation, and organizational resources.
• Ensure program leads maintain required records, schedules, curricula, and performance information.
• Develop and implement systems to improve communication, accountability, and operational efficiency.
• Provide regular updates to administration regarding facility needs, staffing, departmental performance, and organizational priorities.
• Communicate professionally and effectively with staff, students, families, vendors, and organizational leadership.
• Maintain confidentiality and exercise sound judgment when handling sensitive information.

Required Qualifications & Experience

• Minimum 3 years of demonstrated management experience overseeing multiple programs, departments, or operational teams.
• Proven experience supervising team leaders, department heads, program managers, or comparable supervisory personnel.
• Demonstrated ability to establish performance expectations, delegate responsibilities, monitor results, and hold teams accountable.
• Experience managing facilities, coordinating maintenance, overseeing equipment and supplies, and ensuring safe and efficient daily operations.
• Experience establishing, monitoring, and achieving enrollment, sales, revenue, or comparable organizational growth goals.
• Strong organizational, leadership, communication, decision-making, and problem-solving skills.
• Ability to manage multiple priorities, work independently, exercise sound judgment, and follow through on responsibilities.
• Minimum 5 years of experience working with neurodivergent individuals or individuals with varying developmental and support needs, ages 5 and older.
• Commitment to maintaining a safe, inclusive, respectful, and supportive learning environment.
• CPR and First Aid certification required.

Preferred Qualifications

• Management experience in an enrichment center, educational organization, recreation facility, community center, nonprofit, or multidisciplinary service organization.
• Experience overseeing a combination of educational, recreational, therapeutic, or community-based programs.
• Demonstrated success improving enrollment, program retention, operational efficiency, or organizational revenue.
• Experience developing operational procedures, tracking performance metrics, and managing departmental budgets.
• Familiarity with programs serving individuals with developmental disabilities and diverse support needs.
• Experience collaborating with administrative, financial, marketing, and instructional teams.

Ideal Candidate
Our ideal candidate is a confident, adaptable, hands-on leader who understands how to manage people, programs, and facilities while maintaining a clear focus on organizational goals.
You are someone who:

• Takes initiative, identifies problems, and implements solutions without requiring constant direction.
• Understands how to lead through delegation, accountability, and effective communication.
• Can confidently oversee multiple departments, even when the programs differ in purpose, structure, and instructional approach.
• Balances operational efficiency, financial performance, and quality of service.
• Is comfortable establishing measurable goals and holding teams accountable for achieving them.
• Values collaboration while maintaining clear leadership expectations.
• Is passionate about supporting an inclusive community and helping students of all abilities thrive.

Compensation & Opportunities
Pay: 30–35 per hour, depending on experience.
Schedule: Part-time, with potential for full-time opportunities based on organizational needs and performance.
This position offers an opportunity to play a meaningful leadership role in a growing, mission-driven organization, helping shape operational systems, strengthen programs, support staff development, and contribute to the continued success of Beyond Karate Los Angeles.
Join Beyond Karate Los Angeles and help us build an environment where exceptional programs, strong leadership, and inclusive opportunities come together.