Customer Service Representative
Robert Half
Job Description
Job Description
Our client in the Canton, Connecticut is seeking a Customer Service Representative for a contract opportunity. This role is ideal for a customer-focused professional with strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities:
- Provide prompt, professional support to customers via phone, email, and other communication channels
- Respond to inquiries related to orders, products, account information, and service issues
- Resolve customer concerns efficiently while maintaining a high level of customer satisfaction
- Enter and update customer information accurately in internal systems
- Process orders, track shipments, and coordinate with internal departments as needed
- Maintain detailed records of customer interactions and follow-up activities
- Support general administrative and customer service functions as assigned
Vacancy posted 6 days ago
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