Help Desk Manager (Tier II/III) - DoD IT Ops Lead
Nova Usa
NOVA Corporation is seeking a Help Desk Manager/Administrator to oversee Tier II and III support for the GEOMAP system. In this role, you will manage help desk staff, ensure rapid resolution of issues, and maintain operational uptime by adjusting workload priorities to meet compliance objectives. The ideal candidate will have strong leadership experience in IT help desk roles, relevant certifications, and an active Secret clearance. Join a dedicated team committed to exceptional service delivery. #J-18808-Ljbffr
$93.6k - $108.16k
...Service Desk Manager - Tier II Department: Managed Services Employment Type: Full Time Location: IronOrbit... ...customer systems. Key Responsibilities Lead, mentor, and inspire a geographically... ..., Knowledge & Expertise 3+ years in an IT support or service management...SuggestedPermanent employmentFull timeRemote workShift workNight shift- Overview The Manager II, IT Service Delivery is responsible for delivering reliable, scalable... ...modern service delivery model, including help desk (internal and/or MSP), device lifecycle... .../or MSP partner model Define support tiers (L1/L2/L3) and escalation paths Manage...Suggested
- ...F3 Design is seeking a Service Desk Manager - Tier II to lead their Managed Services team. This remote role involves overseeing incident lifecycle management... ...continuity. The ideal candidate will have over 3 years in IT support leadership and strong technical skills in systems...SuggestedRemote work
$90k - $110k
ID Logistics US is looking for a Manager of Support (Help Desk) in Georgia to lead a team in delivering high-quality technical support. This role requires overseeing... .... The ideal candidate will have strong leadership and IT support experience along with a commitment to customer...Suggested- ...Public Trust) security clearance (Tier 4/6c). Certifications: Project Management Institute (PMI) Project Management... ...supporting Information Technology as a Help Desk Lead/Manager. Position Description... ...fields of cybersecurity, development, IT infrastructure, supply chain...SuggestedTemporary workRemote workFlexible hours
$30 - $35 per hour
...Remote Jobs is hiring a Senior Help Desk Tech to provide advanced technical support for various... ...complex technical problems, mentoring Tier 1 technicians, and collaborating with different... ...have at least 5 years of experience in IT support and possess an Associate's Degree...Remote work- ...A leading consulting firm is seeking a Senior Project Manager to oversee complex technology consulting projects in a remote role. This position requires a PMI certification... ...and a strong background in managing large AV/IT projects. The Senior Project Manager will be...Remote work
$170.94k - $293.04k
...Director II, Claims Ops Transformation (Dir II Digital Ops) Location: This role requires associates... ...strategies to deliver industry leading digitized service results. Serve as a leader... ...significant accountability and management of numerous special projects. Plans,...Contract workTemporary workWork experience placementWork at officeLocal area3 days per week1 day per week- Scientific Search is seeking a dedicated clinical trials leader in New York City, responsible for managing Phase II-III clinical trials that improve patient outcomes. This role includes coordinating all aspects of clinical trials from initiation to close-out, with an emphasis...Part time
$80k - $90k
...IT Support Supervisor Department: Managed Services Employment Type: Full Time Location: IronOrbit - Remote Compensation... ...problems by coaching Level I/II teams and escalating incidents to the... ...coaching/escalating for Level I/II Leading Team by Example – model behaviors &...Full timeRemote workMonday to FridayShift work$40 - $47 per hour
Proclinical Staffing is seeking a Lead Clinical Research Coordinator in Bronx, NY to manage and facilitate clinical trial activities. This role requires 4-5 years of experience running Phase II-III trials, a Bachelor’s degree, GCP Certification, and fluency in both English...Hourly pay- ...A dynamic IT company is seeking an experienced Project Manager to lead and coordinate project efforts, manage teams, and ensure efficient communication with clients. The ideal candidate should have a minimum of 2 years' experience in IT project management, strong organizational...
- ...Support & Operations Manager Join the team that’s transforming... .... ● Run Vendor Ops with Rigor: Manage... ...playbooks for vendor tiering, escalation, retention... ...with vendor workflows. ●Leading ops inside organizations... ..., and you’ll help shape it. ● Fun, Driven Team: We...Full timeRemote work
- ...Project Manager II Location: Remote (Hiring preference for Charlotte/Mooresville, NC or Holland, Ohio) Job Id: 2136 # of Openings: 2 Velocity... ..., or telecommunications project management. Experience managing IT infrastructure / deployment projects in a customer facing...Temporary workImmediate startRemote workFlexible hours
$96.2k - $100k
The Chronicle Of Higher Education, Inc. is seeking a Manager for Technology On-Site Support in New York City. The chosen candidate will... ..., implementing processes and protocols while ensuring efficient IT service management. This role requires a Bachelor's degree in Computer...$110k - $125k
AlixPartners GmbH in New York, NY is seeking a Service Desk Lead to manage the IT Service Desk, providing top-tier customer service and technical support. This role involves supervising the service desk team, resolving user issues, and maintaining service desk protocols...Work at office- Insight Global is seeking an IT Support Administrator for their New York City office. This role involves serving as the Tier 3 escalation point for advanced IT issues within a 170+ person engineering firm, focusing on systems in a Microsoft-centric environment like Windows...Work at office
- ...currently seeking to fill several Case Management positions for our Homebase Homelessness... ...referrals and varied workshops that can help individuals who are at risk of... ...direction of the Supervisor, the Case Manager II/Case Manager III renders professional intervention to clients...Full timeTemporary workFlexible hoursAfternoon shift
- USP Management is looking for an IT Support Coordinator in Fort Lee, New Jersey. This full-time role involves maintaining and troubleshooting IT systems, providing first-line support for hardware and software, and administering Google Workspace environments. Ideal candidates...Full time
$82.1k - $137.9k
...Account Executive II, Tier 2 Northeast Region, TMT Vertical (R-186... ...what we do. We are dedicated to helping clients turn uncertainty into... ...to navigate complex deal management and negotiation that may include... ...Possesses excellent industry‐leading sales methodology, salesforce...Contract workWeekend workAfternoon shift- ...Itlearn360 is looking for an IT Systems Administrator to manage our Managed Service Provider relationships and oversee all help desk inquiries. This role requires a strong background in Google Workspace, Microsoft technologies, and Cyber Security. The ideal candidate will...
$87.8k - $146.4k
...Remote Jobs is seeking a Lead Analyst to support the Eligibility Operations Product Line, managing implementation projects with a focus on client/vendor success. Responsibilities... ...school diploma and significant experience in IT project management, particularly in client-...Remote work- ...A technology services company is seeking a Help Desk Lead/Manager to oversee IT support operations remotely. The candidate should have over 7 years of experience in IT services, particularly in managing help desk staff. Key responsibilities include providing technical...Remote work
- A next-generation law company in New York is seeking an IT & Security Operations Lead to oversee the entire IT function. You will be responsible for onboarding, managing hardware, securing devices, and optimizing IT operations in a fast-growing startup environment. The...
- A leading financial institution is seeking a CAM Group Leader II who will oversee business unit teams, resolve customer issues, and promote a supportive work environment. This full-time hybrid position in Getzville, New York, requires strong leadership and customer service...Hourly payFull time
- An innovative IT solutions provider is seeking a Site Manager (Lead) in Fort Sill, OK. The role involves leading the IT support team and being the single point of contact for the Government. Key responsibilities include overseeing desktop support operations, ensuring compliance...
$52.5k - $77k
ZT Systems group in Secaucus, NJ is looking for an IT Project Manager to oversee project planning and execution, ensuring projects are completed on time and within scope and budget. Applicants should have a bachelor's degree, one year of project management experience,...$104.94k
ISACA is looking for an IT Project Leader based at CUNY’s City Tech in New York City. The successful candidate will lead and coordinate technology projects, manage stakeholders, and ensure compliance with IT governance standards. Applicants should have a high school diploma...$130k - $150k
A professional IT solutions firm in the United States is seeking a Site Manager to lead and coordinate a full IT support team. Responsibilities include overseeing desktop support for Windows 11, managing configurations, and ensuring compliance with security standards....- A major industrial distributor is seeking an IT Program Manager in Georgia. The ideal candidate will manage project plans, schedules, and team resources for medium-scale programs. Essential qualifications include a Bachelor's degree in a related field and at least 7 years...Remote jobFull time
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