Senior Technical Business Analyst AI Search & Digital Experien

We are seeking a highly-skilled Senior Business Analyst to spearhead the implementation of our next-generation external search engine for the business website. This role is crucial in leading the transformation of the customer search experience leveraging advanced search technologies to improve product discoverability, and support our customers and partners in finding the right information quickly and efficiently.


Job Responsibilities:
Manage Global Sales & Marketing IT Digital Transformation projects using Scaled Agile in a fast-paced environment ensuring on-time and on-budget delivery
Collaborate and partner with business and IT in defining, preparing and executing projects and change programs
o Gather and analyze business requirements
o Understand the needs of the business on a strategic and operational level
o Develop overall project plans and approach in collaboration with the business team
o Develop high-level functional design and create business workflows and user flows as needed
o Analyze varying solutions and recommend strategy with an eye on automation, AI/ML, functionality, cost, technology and value as appropriate
o Mitigate risks and address project obstacles as needed
o Drive implementation with the onshore/offshore software development team
o Effectively engage and communicate with project team, management, project stakeholders and business team to share project status and identification/resolution of any project issues
o Conduct IT acceptance testing and coordinate testing with u
o Coordinate project deployment with the release management team
May be responsible for sourcing, negotiations and managing outside vendors
Collaborate with the marketing team to develop strategies for optimizing content for improved search results and user engagement.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form . The EEOC "Know Your Rights" Poster is available here .


To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .


Required Skills & Experience

BS or MS degree in Project Management, Computer Science or related technical discipline
5+ years of experience as a Business Analyst and IT project management, preferably with enterprise search or AI/ML-driven platforms.
Strong understanding of search technologies (e.g., Elastic, Lucidworks, Coveo), semantic search concepts and AI/ML concepts including GenAI and LLMs.
Excellent communication with good presentation skills and ability to work with a geographically dispersed, multi-cultural team
Strong knowledge of software development fundamentals crossing all phases of the software development lifecycle: requirements, analysis, design, prototyping, development, testing, implementation
Experience using Agile methodologies and familiarity with Agile project management tools (Jira, Service Now)
Familiarity with user experience (UX) design principals, particularly in sales and marketing applications.
Excellent analytical and problem-solving skills with a focus on enhancing digital user experiences


Nice to Have Skills & Experience

Experience with natural language processing (NLP) and machine learning concepts applied to search optimization
Knowledge of semiconductor industry terminology, products, and customer needs
Understanding of accessibility standards and their application to search interfaces


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.