Customer Support Technician

Job Description

Job Description

Role:

Financial Services Professional

Duration:

Full-time

Salary:

$52,000

• SIE Requirement: Candidates will be expected to pass the SIE exam by December 2027.
• Onsite Requirement: This position will be 5 days ONSITE for the first 4-6 weeks during training, and then schedules after training will be determined by the manager.
  • Candidates must be able to fully commit to no time off for the first 6 weeks if they have extended time off planned, they cannot be considered.

• Post-training Schedule:
  • Shifts will be 8 hours per day, with operating hours from 8AM to 8PM EST.
  • Shift assignments are determined based on the business and team needs.
  • Candidates must be available from 8AM to 8PM, as schedules will not be selected by employees and are not flexible.

Candidate Must Haves:

• looking for motivated customer service professionals who have a passion for financial services.
• The ideal candidate has previous financial services experience AND/OR has worked in a call center environment
• This person must be able to communicate clearly and professionally, ask good questions, explain things in a clear and concise manner, and identify appropriate solutions without getting overwhelmed or frustrated.
• This person will be handling inbound calls and service inquires from Financial Advisors approximately 35-40 calls per day

Job Type & Location

This is a Contract position based out of Fort Mill, SC.

The pay range for this position is $22.00 - $26.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract position based out of Fort Mill, SC.

This position is anticipated to close on Nov 24, 2026.

This is a fully onsite position in Fort Mill,SC.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.