Assistant Manager - Arby's

Assistant Manager - Arby'sLeland, NC 28451OverviewPosition Type Full TimeDescriptionArby's Assistant ManagerJoin us as we grow together personally and professionally! Four generations of family leadership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store or restaurant, we are a family! We are improving the lives of those we touch every day by valuing the customer, caring for our 1000+ team members, and supporting our communities that we are honored to serve.POSITION OVERVIEWThe Assistant Manager plays a vital role in supporting the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining high standards of food quality and safety. This position involves leading a team, managing inventory, and contributing to a positive work environment while driving sales and achieving store goals. A detailed job description will be available when you begin employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Begin building your career and apply now for these great benefits!BENEFITS OVERVIEWFamily first atmosphereBenefits to fit your needsCompetitive total compensation plansPaid time off in your first yearTeam first environmentPaid gym membershipsMonthly teambuilding exercisesEveryday pay if neededFlexible schedules to attend family eventsProfessional trainingAdvancement opportunitiesLeadership trainingEssential Job Functions:Team Leadership:Assist in recruiting, training, and developing team members, fostering a positive and productive work atmosphere.Lead by example, demonstrating excellent customer service and operational practices.Operational Support:Help manage day-to-day store or restaurant operations, ensuring compliance with company policies and procedures.Monitor and maintain food safety and cleanliness standards in compliance with health regulations.Customer Service:Ensure exceptional customer service by addressing customer inquiries, concerns, and complaints in a professional manner.Implement strategies to enhance the customer experience and boost satisfaction.Sales and Financial Management:Assist in managing the restaurant's financial performance, including sales, costs, and budgets.Monitor inventory levels and assist with ordering supplies to ensure stock availability while minimizing waste.Reporting and Administration:Prepare and maintain operational reports, including sales forecasts, labor costs, and inventory levels.Assist in scheduling shifts for staff to ensure adequate coverage during peak hours.Safety and Compliance:Uphold safety standards and ensure a safe working environment for all employees.Conduct regular inspections of the restaurant to ensure compliance with health and safety regulations.QualificationsEducation and Qualifications:Education: High school diploma or equivalent; associate's degree or higher in business or hospitality management is a plus.Experience: Minimum of 2 years of experience in the food service industry, with at least 1 in a supervisory or leadership role.Skills:Strong leadership and team-building skills.Excellent communication and interpersonal abilities.Ability to manage multiple tasks and priorities in a fast-paced environment.Proficient in restaurant management software and point-of-sale (POS) systems.Strong problem-solving skills and attention to detail.Physical Demands:Ability to stand for extended periods and perform physical tasks such as lifting (up to 30lbs.Must be able to work various shifts, including nights, weekends, and holidays as needed.Ability to navigate a fast-paced restaurant environment.The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the team member is frequently required to stand, verbally communicate, hear, and use office equipment including various electronic digital media. They are regularly required to present, talk and hear. The employee is frequently required to stand, walk, sit, and lift to 30 lbs.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.