Advanced Medical Support Assistant

Job Title

Job Description

Duties include but are not limited to:

• Initial point of contact for the units, clinics, patient, call centers, care in the community (CITC)
• Scheduling patient appointments
• Tracking, reviewing, and responding to electronic orders, consults, and other elements in the electronic medical record and medical systems
• Practical knowledge of computerized data entry, information processing systems and software related to patient care
• Knowledge of standard procedures, utilizing medical records, and medical terminology

This list of job duties is not inclusive of all duties associated with this position.

Work Schedule: Various Schedules

Telework: Not Available

Virtual: This is not a virtual position.

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

Financial Disclosure Report: Not required

Pay: Competitive salary and regular salary increases.

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)

Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)