Asset Protection Investigator

WHO WE ARE: Exemplar Luxury Group, formerly Saks Global, is the luxury collective uniting coveted brands with unrivaled customer experiences across Neiman Marcus, Saks Fifth Avenue and Bergdorf Goodman. Driven by a relentless devotion to our customers and powered by our talented colleagues, we offer expertly curated product assortments, unparalleled service and personalized experiences across our integrated retail model. Through strong partnerships with the world's most desired luxury brands and deep customer relationships enhanced by data-rich insights, Exemplar Luxury Group is committed to setting the standard of excellence for luxury retail. Job Description: YOU WILL BE: As an Asset Protection Investigator, you will work as a member of our Asset Protection team to prevent losses from external and internal theft and fraud. You will work on-site in our Distribution Center and report to the Asset Protection Manager. WHAT YOU WILL DO: Maintain the general safety of customers, employees, and the store Assess and help with emergency situations Perform monitoring and surveillance activities to identify indicators for internal or external theft, and fraud Conduct external and internal investigations, documenting all Asset Protection incidents properly Prepare and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits Reduce and control loss of inventory through audits and training Support and participate in store operations programs WHAT YOU WILL BRING: 1+ years of experience in Loss Prevention/Asset Protection A customer-focused mindset Verbal and writing skills Basic proficiency with computer software Investigative and conflict management skills Able to quickly respond to changes in direction or unexpected situations Able to work a flexible schedule based on store needs YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP: Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount Benefits: medical insurance dental insurance vision insurance 401(k) retirement plan basic life insurance supplemental life insurance disability insurance a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance) Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. Salary Range $18.27 - $20.19* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors. Exemplar Luxury Group is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Exemplar Luxury Group offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally. #J-18808-Ljbffr