Manager Designate

Summary: Works at the direction and under the supervision of the General Manager to ensure compliance with the Company’s product and customer service standards. This is accomplished by being a team‑oriented leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include shift management, execution of all company policies, procedures, programs and systems, and maintaining compliance with all federal, state and local laws and ethical business practices. Responsibilities Provides quality products to our customers by ensuring each delivered product meets Papa John’s standards and accurately reflects the customer’s order. Communicates, trains and promotes quality standards to team members using all available tools, including the Operations Manual and Team Member Handbook. Recommends performance actions regarding team members to the General Manager; ensures the entire team is quality‑ and customer‑focused and builds an atmosphere of teamwork, energy and fun. Manages sales goals by providing prompt and friendly customer service; builds check averages through product training and sales execution; seeks additional sales through traditional and non‑traditional methods by executing creative local restaurant marketing and creating a positive presence in the community. Manages profit goals, ensures food, labor and other controllable costs stay within budget, and corrects deviations by accurately utilizing the PROFIT System; executes administrative and cash‑management duties. Plans and manages adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss. Manages the company’s assets by ensuring the restaurant is clean, fully equipped and that all equipment operates properly; ensures the restaurant meets safety and security standards at all times. Competencies Action Oriented: Enjoys working hard; action‑oriented; full of energy; not fearful of acting with minimal planning; seizes opportunities. Peer Relationships: Builds common ground, solves problems for the good of all, represents own interests fairly, encourages collaboration, gains trust and support of peers. Active Learning: Learns quickly, remains versatile, open to change, analyzes successes and failures for improvement, experiments to find solutions. Drive for Results: Exceeds goals, consistently top performer, bottom‑line oriented, pushes self and others for results. Decision Quality: Makes good decisions quickly based on analysis, wisdom, experience, and judgment; sought out for advice. Customer Focus: Dedicated to meeting internal and external customer expectations; uses first‑hand customer information for improvements; establishes and maintains effective relationships. Developing Direct Report and Others: Provides challenging tasks and assignments; conducts frequent development discussions; constructs compelling development plans; supports career growth. Building Effective Teams: Creates strong morale and spirit; shares wins; fosters open dialogue; defines success as a team. Conflict Management: Steps up to conflicts, reads situations quickly, listens focused, resolves disputes equitably, and finds common ground. Employment Eligibility and Equal Opportunity Papa John’s is a Federal Contract employer that participates in E‑Verify to confirm employment eligibility for each new team member. Papas John’s is an affirmative action and equal opportunity employer. For more information about E‑Verify and Right to Work, refer to the posted posters. #J-18808-Ljbffr Papa John's