Product Manager - Workforce Management
HCLTech
Product Manager - Workforce Management
Product Manager - Workforce Management United States Apply now
City and County of San Francisco, California
Job Summary: We are seeking a Product Manager specializing in workforce Management to lead the delivery of Workforce Management initiatives and enhancements within the UKG Pro WFM platform. As a team, this role partners with client HR, payroll, operations and IT to drive accuracy, compliance and efficiency across the Hire-to-Rehire lifecycle while supporting digital HR transformation initiatives.
Lead delivery of Workforce Management initiatives and enhancements within UKG Pro WFM platform. Collaborate with Store Operations, HR, Legal, Vendors and Technology partners to understand business needs and translate them into scalable product solutions. Ensure workforce management solutions align with labor regulations, compliance policies, and enterprise governance standards. Break down operational challenges into clear requirements, delivery plans, and system capabilities. Drive cross-functional alignment and execution through strong stakeholder engagement and indirect leadership. Identify improvements in labor forecasting, scheduling, workforce planning, time keeping and compliance capabilities. Partner with vendors and platform teams to prioritize and enable product backlog and feature delivery. Facilitate requirement sessions, workshops, and solution design discussions with business partners. Communicate effectively with leadership and stakeholders on delivery progress, risks, and outcomes. Leverage data and operational insights to recommend process improvements and system optimizations.
Qualifications: 12+ years in Workforce Management, HCM, or Payroll, with strong UKG Pro expertise. Hands-on experience with Time & Attendance, Payroll integration and Workforce Analytics. Strong understanding of Hire‑to‑Retire processes and labor compliance. Experience working with global stakeholders and vendors in large, complex environments. Experience supporting retail workforce management environments Knowledge of timekeeping, labor optimization, workforce planning, scheduling and compliance systems. Experience supporting workforce technology platforms.
Preferred Skills & Certifications: Background in Industrial Engineering, Operations Research, or related analytical field Experience supporting retail workforce management environments Knowledge of timekeeping, labor optimization, workforce planning, scheduling, and compliance systems Experience supporting workforce technology platforms Experience with PeopleSoft, SAP HCM, or SAP SuccessFactors in UKG-integrated environments. PMP®, Agile/Scrum, or ITIL® certifications preferred. Strong analytical, communication and stakeholder management skills.
$153k - $255k
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