Customer Service Representative

Customer Service RepresentativeAnswer incoming calls and/or take orders from Providers/customersResponsibilities/DutiesMaintain standard 5S expectationsFocus on continuous improvement and consistently demonstrate good business judgmentAnswer incoming calls to Customer Service Representative's direct line and the Customer Service queueTake and enter quotes and orders from Providers or Sales Representatives via phone, fax, e-mailHandle order cancelationsAssist with hot rush orders, product quotes, return calls, and voice mailWork effectively with all departments to exceed internal and external expectationsStealth Products retains the discretion to modify duties and/or assign other duties as necessaryRequired SkillsMust be a team player, professional, highly detail-oriented, and honestMust have the ability to: multi-task, problem-solve, and prioritize in a fast-paced working environmentMust have: basic working knowledge of Microsoft Office Word and Excel, excellent phone etiquette skills, excellent web navigation skills, excellent verbal and written communication skills, excellent working knowledge of Microsoft OutlookRequired Experience1 year of experience in a Customer Service environmentPreferred ExperienceCurrent or previous successful employment experience with Stealth Products (directly, independently or through a third party)Required EducationHigh School Diploma or GEDRequired QualificationsMust be legally authorized to work in the United States without sponsorship now, or in the futureDetailsThis job description is not intended to be all-inclusive Stealth Products is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law. Stealth Products is an Affirmative Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities. If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department.