Patient Experience Coordinator

Medical Secretary Position Lattimore Physical Therapy is seeking an experienced full-time medical secretary in our fast-paced private practice. The candidate must be a team player who is dependable, and hard-working. The role of a Medical Secretary is the face of our practice, responsible for structuring patient flow, streamlining all operations, and providing administrative support to our physical therapist and leadership. Essential Competencies: Excellent organizational skills with high attention to detail. Excellent written and verbal communication skills. Excellent social and emotional intelligence. The primary duties of this position include, but are not limited to: Greet visitors and patients, check-in and check-out, and direct to appropriate personnel. Schedule and confirm patient appointments. Answer telephones Collect patient information and verify insurance coverage. Scan documents Routes faxes and electronical records. Knowledge with HIPAA and privacy compliance laws. No-fault and workers' compensation claim verification and follow ups Complete medical records request Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications Required to work a flexible schedule, days, evenings. Lattimore Physical Therapy and Sports Rehabilitation Network