Change Management Specialist

Change Management Lead

Hybrid | 3 days in office

Shapes, plans, and leads enterprise-level change management across multiple workstreams, agile teams, and projects within a complex program of work. Serves as a change management subject-matter expert, embedding methodology (Prosci preferred) into products and delivery while coaching both practitioners and non-practitioners.

Key Responsibilities

• Lead change management strategy and execution across multiple workstreams, agile teams, and projects within a large-scale program.
• Apply expert knowledge of change management methodologies (Prosci preferred), embedding best practices into delivery and product lifecycles.
• Develop and manage program-level change plans, including stakeholder analysis, impact assessments, engagement strategies, and resistance management plans.
• Articulate clear change outcomes and manage multi-stream metrics to demonstrate measurable progress and adoption.
• Translate complex concepts into clear, concise messaging for non-technical and non-expert audiences.
• Identify and manage change impacts across all in-scope audiences; lead mitigation strategies to address risks and resistance.
• Partner closely with senior leaders and executives (VP level and above) to ensure alignment, sponsorship, and sustained engagement.
• Design and deliver leadership alignment sessions and executive-level change activities.
• Plan and facilitate stakeholder engagement activities, tailoring approaches for diverse audience groups.
• Integrate change management efforts with broader transformation initiatives and enterprise programs.
• Coach and mentor senior leaders, peers, and junior change practitioners.
• Proactively identify risks and issues, developing mitigation plans to ensure successful outcomes.
• Lead effectively through ambiguity, enabling teams to deliver results in evolving environments.

Key Skills & Experience

• Enterprise Change Management
• Prosci Methodology (preferred)
• Executive & Senior Leader Engagement
• Stakeholder & Impact Analysis
• Agile & Multi-Workstream Programs
• Leadership Alignment & Coaching
• Metrics, Adoption & Outcomes Measurement
• Communication & Storytelling
• Risk & Resistance Management