Service BDC

Toyota of Murfreesboro

Service BDC

Every employee with Toyota of Murfreesboro is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!

YOU MUST BE AVAILABLE TO WORK EVERY SATURDAY AND MUST BE AVAILABLE TO WORK FROM 7:00AM TO 7:00PM; 8 HOUR SHIFTS.

Benefits

Medical, Dental & Vision Insurance
401k
Life Insurance
Paid Training - Sales
Paid Vacation
Paid Holidays
Employee Discounts on products & services

Responsibilities

Cross Train in Cashier to Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

Experience with Microsoft Office suite is a plus
Available to work flexible hours on Monday-Saturday. Sundays off.
Ability to communicate customers' interests needs and requests to management and service personnel
Professional personal appearance

Toyota of Murfreesboro is looking for immediate hire after completing the background and drug screening process.

Please send your resume to:

Nick Melhorn

Email: View email address on click.appcast.io

Customer Relations Director

Toyota of Murfreesboro

Apply

Vacancy posted 2 days ago

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