Crew Member

Job Description

Job Description

City Wings, SF  LLC is a restaurant leading company while doing business as Wingstop.  Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained work force that is focused on delivering the best restaurant experience for our guests.

This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform several different tasks every day, and this posting does not list all of the essential functions of the job.

The Team Member is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant. The Team Member provides each guest with a positive guest service experience prepares quality food products and keeps the restaurant clean, pleasant, and safe for all guests and employees.

• Consistently provides a quality product and guest service experience that delivers total guest satisfaction.

• Follows all Wingstop guest service guidelines and procedures; takes the appropriate action to ensure all guests receive service beyond their expectations.

• Works assigned position(s) accurately and productively; cleans and stocks the assigned area(s); performs other cleaning duties as assigned.

• Ensures that all guests receive hot, quality food prepares, packages, and delivers all products according to Menu Standards.

• Handles all food products according to company procedures (including any food preparation procedures as assigned); follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of guests and employees.

Requirements

• Education: Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with guests and co-workers.

• Experience: Must be a minimum of 16 years of age.

• Transportation: Must have reliable transportation to work.

• Accessibility: Must have telephone or other reliable method of communicating with the restaurant.

• Hours: Must be able and willing to work flexible hours, possibly including opening and closing shifts, weekends, holidays.

• Attendance: Must maintain great attendance and punctuality throughout the year. 

Additional Information

SKILLS AND ABILITIES:
Demonstrates and/or possesses the following:

• Ability to work with others (as a team).

• Ability to comfortably interact with all guests.

• Ability to look at the restaurant operations (from a guest’s point of view).

• Ability to meet performance standards for assigned tasks and duties.

• Ability to take initiative.

• Problem solving skills.

PHYSICAL ABILITIES:
Must be able to:

• Stand for long periods of time.

• Bend and stoop.

• Work around heat.

• Work around others in close quarters.

• Move throughout the restaurant to work specific stations or perform assigned tasks.

• Able to lift up-to 50 lbs. comfortably.

• Work with various cleaning products.