Medical Administrative Assistant

Job Description

Job Description

Our medical office is currently seeking an ON-SITE multi-talented Clerical/Clinical Assistant.

The ideal candidate will provide front office support duties including, but not limited to: greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments, scheduling appointments, updating missing patient demographics, obtaining referrals and pre-certifications, and other clerical duties as assigned.

Prepares patient and equipment for exams. Maintains exam rooms and clinical area. Returns phone messages to patients, pharmacies, etc.

Schedules and obtains authorizations for referrals and/or procedures. Maintains patient confidentiality. Supports and functions under the direction of the care team with various office and clinical duties to keep the healthcare practice running efficiently. This includes tasks such as patient intake at office visit, exceptional patient care, documentation, clerical, environmental, and organizational tasks.

The Medical Assistant will comply with HIPAA and company policy by managing sensitive and confidential matters such as patient information and protecting the security of information, data and files.