Senior Operations Manager- 3PL Warehousing

Job Description

Senior Operations Manager

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Location: Monroe, NJ

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Position Overview

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A growing third-party logistics (3PL) provider is seeking a Senior Operations Manager to oversee distribution center operations, financial performance, safety, and continuous improvement. This leader will drive operational efficiency, develop high-performing teams, and ensure exceptional customer service while meeting financial and productivity goals.

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Key Responsibilities

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• Oversee daily 3PL distribution center operations, including warehousing, fulfillment, inventory management, shipping, and value-added services.
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• Lead, develop, and motivate warehouse managers, supervisors, and frontline teams.
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• Drive operational efficiency, productivity, and continuous improvement initiatives to reduce costs and improve service.
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• Manage budgets, labor, variable expenses, and financial performance to achieve established targets.
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• Establish and monitor KPIs related to productivity, quality, safety, customer service, and profitability.
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• Ensure compliance with safety regulations, quality standards, and company policies.
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• Leverage WMS, automation, and operational technology to improve processes and performance.
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• Partner with sales and account management teams to support customer retention, satisfaction, and business growth.
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• Develop operational strategies aligned with broader company objectives and growth initiatives.
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Qualifications & Experience

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• 10+ years of experience in logistics, supply chain management, warehousing, or 3PL operations.
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• 5+ years in a senior operations leadership role.
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• Lean Six Sigma Black Belt certification (or green) required
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• Proven experience managing high-volume fulfillment or distribution center operations.
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• Demonstrated success leading large teams and driving measurable improvements in productivity, cost, and service.
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• Strong financial acumen, including budgeting, labor management, and operational performance.
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• Experience with continuous improvement methodologies and warehouse management systems.
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• Excellent leadership, communication, analytical, and problem-solving skills.
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• Proficiency in Microsoft Excel and relevant logistics and financial systems.
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