Bilingual Customer Experience & Escalations Specialist
Pandora
Pandora NAM is seeking a Customer Experience Escalations Representative to handle escalated customer issues, guiding English and Spanish-speaking fans to positive resolutions. You will manage inbound calls, emails, and callbacks, using a calm, empathetic approach to maintain brand loyalty. Ideal candidates have 2+ years in customer service, preferably in luxury retail, with Salesforce CRM experience and strong communication skills. #J-18808-Ljbffr Pandora
Vacancy posted 1 day ago
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