Clinical Therapist - Contractual

Job Title: Clinical Therapist

New Oakland Family Centers provides comprehensive mental health care for individuals of all ages and families across the state of Michigan in outpatient, partial hospital and crisis care settings. The mission of New Oakland Family Centers is to provide psychiatric treatment, therapeutic counseling and educational services of the highest quality to individuals and families by offering consistent and passionate support, being responsive to their needs and treating them with the utmost respect through active involvement in our communities.

Position Summary: The Clinical Therapist is responsible for providing therapeutic services in an outpatient setting, supporting the Outpatient program as needed. This role includes delivering individual, family, and group therapy, maintaining up-to-date case files in the electronic medical record (EMR), and handling administrative duties such as care coordination, discharge planning, and program compliance while upholding high ethical and professional standards.

Desired Skills:

• Strong multitasking, self-motivational and time management abilities.
• Ability to work collaboratively within a multidisciplinary team.
• Excellent written and verbal communication skills.
• Ability to effectively engage diverse populations, including children, adolescents, and adults.

Key Responsibilities:

• Perform telehealth and in-person health screenings and assessments, ensuring accurate documentation and timely submission of all required paperwork in compliance with the policies and procedures (P&P) manual.
• Provide compassionate, person-centered care by addressing clients' needs with professionalism, empathy, and creativity, while delivering high-quality therapeutic services, including assessments, intakes, individual, family, and/or group therapy, in accordance with professional standards and the agency's policies and procedures.
• Develop and complete treatment plans and clinical case notes in a timely and accurate manner using a person-centered process.
• Complete discharge planning and coordinate care as required to ensure seamless transitions and continuity of services as required.
• Maintain consistent communication with clinical and administrative staff.
• Complete Utilization Review assignments including but not limited to obtaining authorizations for services provided.
• Assist in the collection of applicable copayments, coinsurances, and deductibles from assigned clients at the time services are rendered, ensuring compliance with billing procedures and financial policies.
• Demonstrate and maintain stable, professional, and appropriate boundaries with clients at all times.
• Appropriately manage and resolve crisis situations all while maintaining professionalism and ensuring client safety.
• Attend and participate in team meetings and contribute to a collaborative work environment.
• Exhibit a positive attitude toward learning and adaptability in a dynamic work environment.
• Demonstrate ability to accept constructive feedback, implement guidance, and show a willingness to grow and improve professionally.
• Meet eligibility requirements and successfully pass the Michigan licensing exam for full licensure within the required timeframe, if applicable.
• Stay current with professional training requirements.
• Perform other duties as assigned to support clinic operations.

Working Conditions:

• Staff are expected to maintain a professional appearance and be prepared for active engagement with consumers.
• This role requires extended periods of remaining in a stationary position during HIPAA-compliant telehealth and in-person sessions and requires the ability to perform physical activities such as bending and reaching. Reasonable accommodations can be provided to enable individuals with disabilities to perform these essential functions as needed.
• The workspace must maintain a quiet and professional environment including minimizing noise and distractions to ensure a safe, confidential and supportive atmosphere for consumers in accordance with professional and ethical standards.
• The position involves prolonged active listening and verbal communication.
• Proficiency in using computers, phones, and office equipment for documentation and telehealth purposes is necessary. This includes but is not limited to Office 365 and Electronic Medical Record systems.
• The role may require moving within the office or traveling between locations to fulfill job responsibilities. Reasonable accommodation will be considered based on individual needs.