Assistant General Manager

Concord Hospitality

Description
This dynamic Assistant General Manager will support all operational aspects, including guest and employee satisfaction, financial performance, sales, and revenue generation, ensuring a solid return on investment. Working alongside the General Manager, the Assistant GM will help implement property-wide strategies, brand service strategies, and initiatives to exceed guest expectations.

As a Concord Leader you will be responsible to:

Inspire greatness in your team.
Encourage and support team members to reach their full potential.
Create a work environment that is a Great Place to Work for all.
Lead with integrity, transparency, respect, and professionalism.
Care for your team and their families.
Responsibilities:
Ensures that all brand standards are being maintained in each area of the property
Oversees the operation of all hotel property departments
Maintains current licenses and permits as prescribed by local, state, and federal agencies
Provides a safe working environment in compliance with OSHA/MSDS
Ensures compliance with all corporate accounting procedures
Covers front desk shifts as needed
Ensures each department has accurate and complete inventory and all supplies are maintained
Assists and approves department managers' scheduling against guest and hours/occupied room goals
Assists team supervisors and managers with constructive coaching and counseling
Focused on guest satisfaction scores and strategies for improvement
Provides excellent customer service by being readily available/approachable for all guests
Assists managers in proactive hiring and ensures appropriate staffing levels in all areas
Qualifications:
Minimum 3-5 years of hospitality management experience, preferably in a hotel environment
Strong leadership and team development skills
Excellent communication, interpersonal, and organizational abilities
Proven track record in guest satisfaction and employee engagement
Knowledge of hotel operations, budgets, and financial reporting
Ability to work flexible hours, including nights, weekends, and holidays
Benefits (Full-Time Associates Only)
- Competitive wages
- Medical, dental, and vision insurance
- Life insurance and short/long-term disability options
- 401(k) with company match
- Tuition assistance
- Discounted room rates at Concord-managed hotels
- Training, development, and career advancement opportunities
Why Join Concord?
At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity.
Built on five cornerstones- Quality, Integrity, Community, Profitability, and FUN!-our associates proudly cheer:
"We Are Concord!"
We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality

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Vacancy posted 18 hours ago

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