Event Security Officer

Event Security OfficerA professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we're looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you're committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you'd be shocked if guests weren't positively impacted by their interactions with you.Responsibilities:Enforce and uphold the integrity of State Farm Arena by following policies and procedures as outlined in the Safety and Security HandbookRegulate and monitor credentials of everyone for specific access to sensitive and/or restricted locations throughout the arenaProvides excellent guest service to guests and employees by keeping a friendly and professional demeanorRespond quickly to potential crowd control issues, provide escorts for unruly fans when ejections are warrantedScreen patrons upon entrance via bag searching technique, hand wand metal detector, and ID verification scanner, ensuring no weapons or harmful items enter the arenaKeep interior and exterior of the venue clear and safe, cleaning spills and removing food, trash, or other obstacles, before, during, and after the shiftSafeguard against theft and property damageAid all positions and communicate effectively with others to enhance the event experience for allEnforce House policy regarding photos/videos/recording devicesPatrols and monitors all areas of the venue and identifies safety risks/violations and is able to resolve themAssist with directional and informational inquiriesAbility to diffuse volatile situations with tact and diplomacyOther duties that may be assignedRequired Skills/Abilities:Have a positive, approachable demeanor with excellent communication skillsFlexible schedule and ability to work late hours, weekends, long nights, and holidays. Must have availability to work 75% of scheduled events monthlyComfortable assisting with large crowdsAbility to perform a variety of duties often changing from one task to another of a different nature without the loss of efficiency or composureCommunicate clearly to everyone verbally, using radios, hand signals, and flashlights. Remain in constant contact throughout the shift with team members and leadersAbility to create effective incident/accident reports, both verbally and written when appropriate.Must have reliable transportationEducation and Experience:High School Diploma or equivalentRead, write, and speak English fluentlyMust be able to pass a background checkPhysical Requirements:Ability to lift and move up to 25 lbs. using proper lifting techniquesWork outside in all elements. Most work is done inside the arena but outside work may be requiredMaintain a post, which may not have a view of the event, for multiple hoursWalk up and downstairs with or without accommodationWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.If this opportunity looks exciting to you, please complete the application process. Go Hawks!