Busser

Job Description

Job Description

Join our dynamic and energetic team as a Busser! We are looking for individuals who are passionate about the restaurant industry and thrive in a fast-paced environment. As a Busser, you will have the exciting opportunity to provide exceptional hospitality and service to our valued guests and contribute to creating an unforgettable dining experience. Working onsite, you will be surrounded by a fun and high-performing team that is dedicated to excellence in every aspect of our restaurant operations.

We believe in empowering our employees, allowing you to showcase your skills and passion for hospitality and service. As a Busser, you will have the chance to interact with diverse clientele and build lasting relationships. If you are enthusiastic, detail-oriented, and enjoy working in a team-oriented environment, then this role is perfect for you.

A LITTLE ABOUT US

North Block Hotel, honored as "#1 Hotel in Northern California" by the Condé Nast Traveler's Readers' Choice Awards, is located in Yountville, the epicenter of Napa Valley's wine and culinary scene. The Restaurant at North Block Yountville, winner of Travel & Leisure's World's Best and Condé Nast Traveler Reader's Choice awards, features seamless experience that is refined but relaxed by combining sophisticated design with eclectic elements, attentive service that is personal, and a menu that is refined and elevated but does not take itself too seriously. Extraordinary service, an enviable location, and a discerning clientele all combine here to create the perfect environment for hospitality professionals.

WHAT WOULD YOU DO AS A BUSSER

As a Busser at our restaurant, you will play a vital role in assisting Servers in delivering exceptional food and beverage service to our guests. Your main responsibility will be to ensure that our guests have a memorable dining experience by maintaining the cleanliness of tables, service areas, and equipment. You will also be responsible for stocking all necessary wares and equipment needed for service. Your attention to detail and commitment to cleanliness will contribute to the overall success of our restaurant and uphold our dedication to excellence.

*Full Job Description is available upon request

ARE YOU THE BUSSER WE'RE LOOKING FOR?

To excel in the role of a Busser at our restaurant, there are several essential skills and qualifications that you should possess. First and foremost, the ability to anticipate and understand guests' service needs is crucial to provide exceptional customer service. Additionally, being well-organized, attention to detail, following directions thoroughly, and being able to exert physical effort when transporting supplies and trays are also necessary for success in this position. You should be able to work cohesively with your co-workers as part of a team.

Prior experience as a Busser for at least six months, satisfactory English communication skills, and possessing a Food Handlers Certification are also required. Above all, we are seeking a team player who is willing to lend a helping hand to any teammate at any time.

North Block Hotel + Restaurant is a part of Mosaic Hotel Group; a collection of award-winning, boutique hotels, each providing an immersive experience for the modern traveler. With fewer than 80 rooms each, Mosaic Hotel Group delivers truly personal service and is ingrained in the local culture within their beloved destinations. Mosaic Hotel Group is a division of Palisades Hospitality, a Northern-California based bespoke hospitality management company that manages and develops a curated portfolio of 20+ hotels and restaurants and provides industry-tailored financial, design and development consulting services. Palisades is committed to creating design-driven, dynamic spaces thoughtfully rooted in their locale and that leave a lasting impact on our guests and in their communities.

Palisades Hospitality offers the following benefits for eligible part time employees:

Health: Voluntary Benefit Center for Ancillary Coverages like Dental, Vision, Critical Illness, Hospital Indemnity, Travel Insurance, Pet Wellness and more!

Retirement: 401k Retirement savings program is available for all full and part time employees over the age of 21

Perks: All employees are eligible to enjoy a Travel + Dining Discount to stay and dine at sister locations. Employees celebrating years of service are recognized with a bonus award for milestone years.