Concierge

Job Description

Job Description

The Natural Result, a premier plastic surgery practice in Folsom, California is looking to hire a Concierge to provide front desk and administrative support to practice operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Answers and screens telephone calls in a professional and timely manner; takes accurate messages with a high degree of professionalism and courtesy.
• Perform basic administrative/secretarial/reception duties.
• Coordinates calendars and schedules appointments, ensuring all parties are informed of and kept abreast of schedule awareness.
• Meets and greets patients.
• Provide general non-medical practice information.
• Managing customer/patient requests or patient related needs for surrounding their appointments, payments or procedure/treatments.
• Arranging transportation for post op patients.
• Distributes daily internal/external mail and overnight packages; sends and distributes faxes.
• Composes, types, and distributes professional correspondence and memoranda, E-mails and faxes, using individual initiative and as assigned.
• Proactively establishes, and maintains highly organized filing system, files correspondence and other records.
• Coordinates and arranges transportation arrangements
• Completes expense reports and processes invoices; ensures that correct account codes are used and required signatures obtained.
• Coordinates consultations including but not limited to preparing and distributing appointment materials, preparing patient rooms, rooming patients, and following up on patient documents.
• Orders and maintains supplies, coordinates equipment maintenance.
• Assists the Practice Manager with development and implementation of department systems and procedures as needed.
• Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing.
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
• Assists with special projects as assigned.
• Performs other related duties as assigned by management.