Lead Mail Services Associate

Job Description

Job Description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities:

• Receive, sort, track, and distribute incoming mail and packages, including USPS, courier, and
  interoffice mail, to the appropriate recipients and departments.
• Perform timely collection and processing of outgoing mail and packages.
• Prepare and process outbound courier shipments using computer-based systems and carrier
  equipment.
• Maintain accurate mailing, shipment, and package-tracking records and logs.
• Perform accurate data entry as required.
• Maintain inventory of mailroom and shipping supplies.
• Pick up and deliver supplies to designated locations as needed for mailing projects.
• Perform other duties as assigned.

Requirements:

• High school diploma or GED equivalent required.
• Minimum of two years of experience working in an office environment.
• Mailroom, FedEx, and/or UPS experience preferred.
• Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Excellent verbal communication, telephone, and customer service skills.
• Ability to handle confidential and sensitive information with discretion.
• Strong judgment, critical thinking, problem-solving, and conflict-resolution skills.
• Ability to work effectively both independently and as part of a team.
• Ability to perform multiple functional tasks, manage changing priorities, and remain calm under
  pressure.
• Strong attention to detail with a commitment to accuracy and quality.
• Self-motivated, resourceful, and proactive, with the ability to take initiative and seek guidance
  when needed.
• Flexible and adaptable in a fast-paced, evolving work environment.
• Strong work ethic with a team-oriented, service-focused approach and the ability to build positive
  working relationships.
• Professional demeanor, appearance, and attitude.
• Ability to safely operate a mail cart, hand cart, and flatbed cart.
• Ability to lift up to 50 pounds.