Lead Fulfillment Technician

Guardian Pharmacy of Dallas Fort-Worth

With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

Trains, leads and serves as a resource to other fulfillment technicians. Supports pharmacy management by assisting in daily operational workflow and scheduling to ensure adequate staffing and resources are available to meet business needs.

SCHEDULE: Monday - Friday 9:00am - 6:00pm

Attributes:

• Work Ethic/Integrity must possess intrinsic drive to excel coupled with values in line with company philosophy
• Strategy and Planning ability to think ahead, plan and manage time efficiently
• Problem Solving ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented ability to work effectively and collaboratively with all team members

Essential Job Functions:

• Consistently perform all activities and duties of Fulfillment Pharmacy Technician II at above standard performance levels.
• Schedule Fulfillment Technician staff to ensure adequate coverage for workflow while minimizing overtime time as appropriate.
• Work with Fulfillment Supervisor/Manager to evaluate workflow processes and help implement changes as necessary to meet deadlines
• Ensure all medications are complete and accurate prior to scheduled departures with sufficient time for the medications to be prepared for courier delivery
• Prioritize and assign workflow to each Fulfillment Technician. Monitor both productivity and accuracy.
• Participate in training the Fulfillment staff to ensure Fulfillment technicians are fully trained on assigned workflow area and processes within established time period.
• Serve as subject matter expert and departmental resource in the majority of fulfillment workflows.
• In coordination with Director of Operations, provide input on performance evaluations.
• Communicate inventory needs to ensure adequate supply of medication available to complete all orders.
• Assist in maintaining inventory at appropriate levels, including removing expired or unused meds, marking used bottles, assisting in physical inventory, and keeping inventory neat and arranged in-order.
• Consistently exceed pharmacy's established accuracy and productivity levels.
• Lead by example in all areas of role and supporting the non-negotiable attributes; attitude, dependability, commitment, productivity, efficiency, and upholding policies, and procedures
• Work collaboratively with other supervisors/functional areas to keep work flowing smoothly and efficiently.
• Maintain clean and orderly workstation. Put medications away and replenish all stock supplies needed.
• Comply with local, state, and federal laws, regulations, and policies pertaining to the dispensing of prescription medications.
• Other essential functions and duties may be assigned as needed.

Education and Certifications:

• High School Diploma or GED (per state requirements)
• Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB)

Skills and Qualifications:

• 1+ years of LTC pharmacy experience including 1 year as Fulfillment Technician II or III.
• Pharmacy software experience required. Ability to extract reports.
• Proficient in computer applications related to department operations and job function.
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines.
• Quality minded; motivated to seek out errors, inquire about inaccuracies and resolve as appropriate.

Work Environment:

Ability to work flexible hours

What We Offer:

Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, "Treat others as you would like to be treated." Compensation & Financial

• Competitive pay
• 401(k) with company match

Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only)

• Medical, Dental and Vision
• Health Savings Accounts and Flexible Spending Accounts
• Company-paid Basic Life and Accidental Death & Dismemberment
• Company-paid Long-Term Disability and optional Short-Term Disability
• Voluntary Employee and Dependent Life, Accident and Critical Illness
• Dependent Care Flexible Spending Accounts

Wellbeing

• Employee Assistance Program (EAP)
• Guardian Angels (Employee assistance fund)

Time Off

• Paid holidays and sick days
• Generous vacation benefits based on years of service

The Guardian Difference

Our clients require pharmacy services that aren't "cookie cutter." That's why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients' needs.

Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.

Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today's dynamic business environment.

At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.

Join us to discover what your best work truly looks like.