Hospital Manager

Hospital Manager

J937675 Brooklyn New York USD100K/ Year

This is a chance to shape a compassionate, high-performing team in one of New York Citys most desirable neighborhoods.

The Hospital

• Modern, team-focused general practice known for kind, client-centered care and a supportive, collaborative culture.
• Comprehensive services spanning preventive care, wellness exams, dentistry, routine soft-tissue surgery, and in-hours urgent care for a varied caseload.
• On-site diagnostics include digital radiology, ultrasound, cold-laser therapy, and an in-house lab; dedicated surgical suites with established peri-operative monitoring.
• Structured clinical workflows supported by licensed veterinary technicians, experienced assistants, and a knowledgeable client services team.
• Positive neighborhood reputation and strong community ties.
• Daytime schedule with some Saturday coverage; drop-off appointments available during operating hours.

Location

Nestled in Brooklyn Heights, this role places the Hospital Manager amid tree-lined streets, classic brownstones, and iconic waterfront views with an easy commute to Manhattan.

• New Yorks first historic district, celebrated for its 19th-century architecture and preserved, low-rise charm.
• Steps to the Brooklyn Heights Promenade with sweeping views of Lower Manhattan and the Brooklyn Bridge.
• Immediate access to Brooklyn Bridge Park for green space, playgrounds, sports, and community events.
• Multiple nearby subway stations and connections to the NYC Ferry for fast, scenic commutes.
• Montague Street shops, cafes, and restaurants create a lively, convenient neighborhood hub.
• Family-friendly atmosphere with respected independent schools such as Packer Collegiate Institute and Saint Anns School.
• Cultural destinations close by, including the Center for Brooklyn History and venues in Downtown Brooklyn.
• Quiet, residential character with quick access to city business centers for excellent work-life balance.

Benefits

• Medical, dental, and vision insurance
• Parental leave
• 401(k) plan
• Continuing education stipend and paid CE time
• Wellbeing and employee assistance resources
• Paid time off and paid holidays
• Employee pet care discounts
• Life and disability coverage
• Commuter benefits
• Uniform and training support
• Mentorship and leadership development opportunities

The Role

• Lead day-to-day hospital operations in partnership with medical leadership to achieve high standards of patient care and client service.
• Build, coach, and retain an engaged team; oversee recruiting, onboarding, scheduling, and performance management.
• Manage client experience from appointment flow to service recovery; address concerns with empathy and timely follow-up.
• Drive financial performance, including budgeting, revenue growth, labor management, expense control, and accurate billing practices.
• Ensure compliance with medical record standards, safety protocols, and regulatory requirements; promote a proactive safety culture.
• Oversee facility presentation, equipment maintenance, and inventory management to support efficient, high-quality care.
• Support community outreach and local marketing efforts that strengthen client relationships and hospital growth.
• Daytime schedule with some Saturday coverage.

Requirements

• Proven leadership in veterinary or medical practice operations, with a track record of team development and operational excellence.
• Strong communication, coaching, and change-management skills; comfortable using data to guide decisions.
• Business acumen in budgeting, scheduling, and optimizing workflow and client service.
• Proficiency with practice management software and common office tools.
• Ability to work on-site during daytime hours with some Saturday availability.
• Eligibility to work in the United States.
• Current license to practice in New York, as applicable to credentials (e.g., LVT or DVM); experienced non-clinical hospital operations leaders are also encouraged to apply.