Automotive Automotive Service Advisor / Assistant Service Manager - Easton Kia

Job Description

Job Description

Income Ranges from $50,000 to $85,000+ - Position is Salary Plus Commission/Bonus base.

Address: 7741 Ocean Gateway Easton, MD 21601 / Contact 302-648-JOBS (5627) with any questions.

Automotive Service Advisor / Assistant Service Manager

High Earning Potential | Brand-New Facility | Career Growth

• NOW HIRING - Experienced Service Advisors!
• Hertrich Kia of Easton - NEW State-of-the-Art Dealership

Take Your Service Career to the Next Level!

The Hertrich Family of Dealerships is hiring an experienced Automotive Service Advisor / Assistant Service Manager to join our growing team at Hertrich Kia of Easton .

• Brand-New 14,000 sq. ft. facility
• 10-bay service shop
• Large showroom & increased inventory
• More customers = more service work & earning potential

If you're customer-focused, organized, and driven to succeed, this is your opportunity to grow with a busy, modern service department .

Why Choose Hertrich?

• Competitive Pay Plan + Bonus Opportunities
• High-volume shop = steady workflow
• Medical, Dental, Vision & Life Insurance
• Short & Long-Term Disability Plans
• 401(k) with Employer Match
• Paid Vacation, Holidays & Sick Time
• Employee Vehicle Purchase Discounts
• Career advancement opportunities

Hertrich is a third-generation, family-owned dealership group with:

• 24 Dealerships
• 14 Collision Centers
• 18 Automotive Brands

We proudly support 90+ local charities and foster a culture of growth, integrity, and excellence .

What You'll Do

• Greet customers and provide a top-tier service experience
• Schedule service appointments and manage incoming calls
• Advise customers on repair needs, costs, and timelines
• Coordinate with technicians and monitor repair progress
• Upsell recommended services to maximize customer value
• Ensure accurate repair orders and documentation
• Support daily service operations and assist management as needed
• Maintain strong customer relationships and follow-up

What We're Looking For

• 2-3+ years Service Advisor / Writer experience (or 1+ year Assistant Service Manager experience)
• Strong customer service and sales skills
• Experience with upselling services is a plus
• Organized and able to multitask in a fast-paced environment
• Computer proficiency with service systems
• Valid Driver's License with clean driving record
• Flexible schedule (including Saturdays)
• High School Diploma or GED required

Ready to Grow with a New Facility?

If you're ready for more opportunity, more customers, and more income potential , we want to talk to you.

Apply today and join the Hertrich team at our brand-new Easton location!

Equal Opportunity Employer Hertrich Family of Dealerships is committed to a diverse, inclusive, and drug-free workplace.