Strategic Account Manager (SAM)

Strategic Account Manager

Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential.

DUTIES AND RESPONSIBILITIES | About the role

The Strategic Account Manager holds a pivotal position within the NA Sales department, tasked with overseeing and expanding the relationships with our largest partners. This role requires a sophisticated understanding of the market dynamics, excellent communication and relationship management skills, and the ability to master the organizational complexity of those key partners. The Strategic Account Manager is responsible for driving significant sales growth, crafting sales strategies, and ensuring a consistent and tailored approach to partner management. This individual will work closely with senior leadership of NA and other global geographies as needed, providing insights into market trends and partner needs, and playing a key role in shaping the company's sales and partnership strategies.

This role will report to the Regional Sales Director.

Key Responsibilities of a Strategic Account Manager:

• Sales Strategy Development: Design and implement effective sales strategies that accommodate the diverse needs of partners. Achieve ambitious sales targets through strategic planning, direct selling, and leveraging other regional teams.
• Comprehensive Partner Management: Act as the main point of contact for the company's largest and most strategically significant partners. Manage complex relationships across different functions, ensuring alignment to increase market share.
• Market Analysis and Adaptation: Maintain an expert-level understanding of market trends, partner industries, and competitive landscapes. Use this knowledge to adapt sales strategies, anticipate partner needs, and position the company as a key strategic actor in its markets.
• Strategic Account Planning: Develop detailed account plans for each partner, outlining strategies for engagement, sales growth, and retention. Regularly review and adjust these plans to reflect market shifts and partner evolution.
• Leadership and Influence: Serve as a sales leader within the NA Sales department, influencing sales strategies and practices.

QUALIFICATIONS AND EXPERIENCE | About you

• Extensive experience in complex sales or account management, with a demonstrated track record of managing large partner relationships.
• Strong understanding of the dynamics and the US IT distribution market
• strong relationships with large national and regional cybersecurity VAR's and System Integrators.
• Excellent strategic planning and analytical skills, capable of developing and executing complex sales strategies.
• Exceptional communication and interpersonal skills, with the ability to engage effectively with diverse teams and partners.
• Leadership and team development experience, with the ability to mentor and guide regional sales teams towards achieving sales objectives.
• A bachelor's degree in Business Administration, International Business, Sales, or a related field, with a preference for advanced degrees or professional certifications relevant to global businesses.

WHO IS EXCLUSIVE NETWORKS? | Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need.

Our benefits include:

• Medical, Dental, Vision, Life and AD&D Insurance, FSA, HSA, Short Term Disability, Wellness Plans
• 401(k) with Employer Match
• ​Vacation (15 days)
• Sick (7 days)
• ​Holidays (12 holidays)

Working conditions:

• Must be legally able to work in the country you applied (USA)
• Remote Work, but may require occasional business travel
• Exempt, Base Salary plus Commission ($105K to $120K OTE)

If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success.