Housing Program Assistant

Job Description

Job Description

OVERVIEW:

The Housing Program Assistant is responsible to the Housing Program Manager. This position is responsible for supporting the day-to-day operations of The Salvation Army Housing Programs. The position works closely with the Resident Service Coordinator, Housing Program Manager, and Director to coordinate program operations, oversee property management functions, collaborate with the Maintenance Department, and organize and facilitate program meetings and related services.

DUTIES AND RESPONSIBILITIES:

• Collect and record rent payments for Transitional Housing programs
• Conduct unit inspections to ensure safety, sanitation, and program compliance
• Assist with applicant phone screenings
• Enforce program policies and issues corrective actions as needed
• Maintain accurate and timely data entry in Salvation Army databases
• Assist with maintaining client case files
• Conduct routine inspections of program properties
• Communicate regularly with Maintenance Department staff
• Submit and follow up on maintenance work orders
• Coordinate unit turnovers with Maintenance and vendors
• Prepare housing units for move-in, including inventories
• Maintain program inventory and online registry
• Facilitate house meetings and promotes community engagement
• Schedule and organizes program workshops and assists with childcare as needed
• Collaborate with community agencies and attends community meetings as needed
• Support and coordinates volunteers and interns under management oversight
• Responds to housing program emergencies and participates in on-call coverage
• Provide transportation for participants as needed
• Assist with holiday programs, Family Night, and alumni activities
• Provide regular updates to the Housing Program Manager and Director
• Other related duties as required

EDUCATION AND EXPERIENCE:

• CA Driver’s license (required)
• Bachelor’s Degree in Social Sciences or equivalent education or work experience (preferred)

SKILLS AND ABILITIES:

• Bilingual in Spanish (preferred)
• Strong written, verbal, and interpersonal communication skills
• Self-motivated with the ability to take initiative and work independently
• Team player and knowledgeable of outside resources
• Proficient in Microsoft programs
• Ability to work in a fast-paced and dynamic environment
• Demonstrates sound judgment, professionalism, and customer service skills
• Ability to maintain confidentiality

EQUIPMENT USED:

• Modern Office Equipment and Relevant Software

PHYSICAL REQUIREMENTS:

• Ability to lift up to 25 lbs. (usually file boxes)

ADA Statement

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army:

Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

At-Will:

Any employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.