Store Associate Rx

Pharmacy TechnicianWe're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.Position SummaryWork as part of the Pharmacy and Front Store Team to ensure that each customer has a positive shopping experience at CVS and to ensure customer satisfaction by serving each customer according to our company Values. Based on the role and location, this position may require you to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless you are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated. Proof of vaccination will be required on your first day of employment or within the first few months in the position, depending on the role and location. If you are considered for a role, more information will be provided during the hiring process.Required QualificationsMust be at least 16 years of ageLicensure requirements vary by state, click here to learn more.Must have the ability to perform the following tasks: Customer ServiceGreet each customer in a courteous and professional mannerAssist all pharmacy and front store customers with their questions and concernsRequest additional help when needed to maximize customer satisfactionMaintain customer/patient confidentiality according to HIPAA and company standardsAnswer telephone with appropriate greeting OperationsComply with all federal and state laws, rules and regulationsComply with CVS policy and procedures at all timesAdhere to CVS workflow and ensure quality assurance standards are maintained at all timesMaintain prescription prioritization throughout prescription processingProcess prescriptionsIncluding translation of SIG codes, product selection, counting and measuring drugs, capping and uncapping vials and bottlesLabeling of prescriptionsResolve Third Party rejections and complete any manual claim formsPerform all register transactions, in adherence of CVS policy and procedures; This includes cash, check and charge transactionsBag merchandise upon completion of salePerform all prescription pick-up procedures, in adherence of CVS policy and procedures; Complete Prescription Pick-Up Log, validate customer address, Make the Offer to Counsel and direct customer to Pharmacist or Intern (if applicable)Communicate with all healthcare professionals when permissible and according to state lawRetrieve and file prescriptions appropriately according to State and Federal LawParticipate in all required store operational meetingsMaintain a clean, organized and professional pharmacy department, according to CVS standardsAccess, input and retrieve information to/from the computerStand for extended periods of timeAssist front store operations when needed Inventory ManagementMaintain in-stock by ensuring all inventory management policies and procedures are followedUtilize appropriate report(s) to maintain replenishmentPull outdated, damaged and recalled merchandise and prepare for returnAssist with putting away drug orders (except CIIs) as permitted by lawAnticipated Weekly Hours20Time TypePart timePay RangeThe typical pay range for this role is:$15.00 - $18.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.This part?time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well?being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.Additional details about available benefits are provided during the application process and on Benefits Moments.