Intake Coordinator

Who We Are Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with eighteen locations across seven states. Offering the very highest standard of medical and clinical treatment, our services span every level of care - including detox, residential, PHP IOP, and outpatient services. Avenues is both JCAHO and CARF accredited, and in full compliance with all ASAM standards. Yet despite our excellence, our greatest strength remains the staff we cull from across the nation. If you're a compassionate professional who appreciates stimulating yet meaningful work, we warmly invite you to join our all-star team. Now hiring an intake coordinator for our new inpatient extended care rehab facility in Norfolk, VA! This position requires a CSAC or a CSAC-S. What You'll Do Coordinate closely with admissions call center team and facility staff to facilitate smooth and timely admissions Assist in arranging scheduling, transportation, and other necessary details to facilitate efficient transitions into treatment Collaborate with Utilization Review team to secure all referrals and authorizations needed prior to admission Collaborate with Case Manager on special insurance needs (FMLA, COBRA) and creation of aftercare plan Cultivate warm and trusting rapport with clients to promote confidence in and commitment to treatment Communicate program features, services, and any requested information to those interested in treatment What We're Looking For High School Diploma or GED required Minimum one year experience in treatment industry preferred CSAC or CSAC-S preferred Exceptional oral and written communication skills Excellent collaborative and interpersonal skills Keen judgement and acute observational skills Why Join Us? Avenues features a rich, fulfilling workplace culture where each person is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family, you'll be eligible for the following benefits package: 401K with employer match Medical Insurance Dental Vision Accident Critical Illness Hospital Indemnity Voluntary Short-Term Disability Voluntary Long -Term Disability Employer-Paid Life and AD&D LifeTime Benefit Term Insurance with Long Term Care Legal Coverage Pet Insurance Identity Theft Protection Employer-Paid Employee Assistance Program Flexible Spending Account (FSA) - Medical Dependent Care FSA (DCF) Eligible for HRSA STAR federal student loan repayment #J-18808-Ljbffr