Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Claims Innovation & Contact Center Transformation Lead

Lorikeet

GEICO is seeking a strategic and results-oriented Claims Innovation Project Manager to lead enterprise voice and contact center transformation, partnering across Operations, Product, Technology, Analytics, Compliance, and Executive Leadership to modernize customer interactions and drive measurable outcomes. This role will advance self-service, IVR modernization, automation, conversational AI, and governance across an assigned Claims Innovation portfolio, ensuring value realization and risk #J-18808-Ljbffr Lorikeet

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Claims Innovation & Contact Center Transformation Lead in Bethesda, MD vacancy
  •  ...designers who work side-by-side to deliver innovation like our hands free AI charting tool....  ...Specialist is a frontline, high-volume call center role responsible for assisting patients...  ...in resolving billing issues, processing claim resubmissions, managing patient escalations... 
    Claims

    Carbon Health

    Washington DC
    5 days ago
  • $105.4k - $207.8k

     ...talented individual with an innovative mindset to join the...  ...propositions and services and transform the digital customer and Claim Adjustors experience....  ...experience. As Production Support Lead, you'll own L3 production...  ...to the Global Call Center (GCC) at USTalentCICInbox... 
    Claims
    Local area

    Deloitte

    Rosslyn, VA
    4 days ago
  •  ...Associate Claim Rep, Outside PropertyTaking care of our customers, our communities...  ...to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving...  ..., particularly in AI and digital transformation.Adapt to new technology implementations... 
    Claims
    Work experience placement
    Internship
    Work at office
    Remote work

    Travelers

    Silver Spring, MD
    5 days ago
  • $28 - $34 per hour

     ...Overview: Advance Your Career in Insurance Claims with Allied Universal® Compliance and...  ...investigators. Our team is committed to innovation and excellence, making a significant...  ...apply or require an accommodation, please contact our local Human Resources department. To... 
    Claims
    Work at office
    Local area

    Allied Universal

    Silver Spring, MD
    4 days ago
  •  ...ClaimsData is at the center of everything we...  ...and this little innovation and our passion...  ...of a team that's leading the next wave of...  ...Protection Debit & Claims Data Science team...  ...customer and contact center effort to...  ...innovation, driving the transformation of claims... 
    Claims
    Immediate start

    Capital One

    McLean, VA
    3 days ago
  • $1,000 - $2,000 per month

     ...Connections Health Solutions is a leading provider of immediate-access...  ...other. We embrace change and innovation, striving to find better ways...  ...receive a suspicious communication claiming to represent Connections Health Solutions, please contact ****@*****.***... 
    Claims
    Full time
    Temporary work
    Part time
    Immediate start
    Remote work
    Flexible hours

    Connections Health Solutions

    Washington DC
    14 days ago
  • $229.9k - $262.4k

     ...ClaimsData is at the center of everything we...  ...and this little innovation and our passion...  ...of a team that’s leading the next wave of...  ...Protection Debit & Claims Data Science team...  ...customer and contact center effort to...  ...innovation, driving the transformation of claims... 
    Claims
    Full time
    Part time
    Local area
    Immediate start

    Capital One Group

    McLean, VA
    13 hours ago
  •  ...experienced Test Program Manager / QE Transformation Lead to drive discovery, due diligence, managed...  ...in Quality Engineering (QE), Testing Center of Excellence (TCoE) setup and...  ...experience, including: ~ Facets platform ~ Claims processing and enrollment ~ Billing... 
    Claims
    Full time

    Merit Consulting Group Inc

    Washington DC
    4 days ago
  • $109.06k - $178.41k

    The Team- Strategy & Transformation Join a team of talented professionals with deep business and...  ...from growth and mid-size companies to leading enterprise Fortune 100 brands. Help companies...  ..., Underwriting, Policy Administration, Claims, Actuarial Science, Product, HR, Legal,... 
    Claims
    Permanent employment
    Interim role
    Work at office
    Local area

    MorganFranklin Consulting LLC

    Mc Lean, VA
    5 days ago
  •  ...Years Job Title: Test Program Manager / QE Transformation Lead Key Responsibilities Lead discovery...  ...Experience building or managing a Testing Center of Excellence (TCoE). Strong experience...  ...Payer & Facets EDI 834/835/837, Claims, Enrollment, Billing & Provider Management... 
    Claims

    Amtex Systems

    Washington DC
    3 days ago
  •  ...need us most. We thrive on relentless innovation to exceed our customers'...  ...seeking a strategic and results-oriented Claims Innovation Project Manager to serve as the business lead for Enterprise Voice and Contact Center Transformation. This role is responsible for supporting... 
    Claims
    Local area

    Lorikeet

    Bethesda, MD
    3 days ago
  •  ...Summary The Team The Innovation & Delivery Transformation team is building the...  ...dedicated to fostering a leading talent experience within I...  ...40B, copay), script-level claims (e.g., IQVIA LAAD, Symphony...  ...inquiries to the Global Call Center (GCC) at USTalentCICInbox@... 
    Claims
    Contract work
    Local area

    Deloitte

    Rosslyn, VA
    2 days ago
  • $170k - $190k

     ...supporting federal agencies across healthcare, claims administration, managed care and mission-...  ...a VP Business Development , you will lead the strategy and execution of federal...  ...completing the application process, please contact the Sedgwick Government Solutions... 
    Claims
    Contract work
    For contractors
    For subcontractor
    Local area
    Visa sponsorship
    Work visa
    Flexible hours

    Sedgwick Government Solutions

    Bethesda, MD
    26 days ago
  • $109k - $150k

     ...The Change Management Lead will be responsible for driving and executing enterprise...  ...undergoing digital and organizational transformation. This individual will partner closely with...  ...with thoughtful, research-backed innovation. Our teams work in digital engineering... 
    Work at office
    Work from home
    Flexible hours

    SoftServe

    Washington DC
    1 day ago
  • $130k - $135k

     ...supporting federal agencies across healthcare, claims administration, managed care and mission-...  ...As a Capture Manager , you will lead the strategy and execution of federal opportunities...  ...the application process, please contact the Sedgwick Government Solutions regarding... 
    Claims
    Full time
    Contract work
    For contractors
    For subcontractor
    Work at office
    Local area
    Visa sponsorship
    Work visa
    Flexible hours

    Sedgwick Government Solutions

    Bethesda, MD
    26 days ago
  •  ...Erie Insurance’s Casualty Claims Division is seeking a Home & Auto Liability professional for a remote role serving MD/DC/WV with flexibility for nearby states. You will handle complex liability claims, assess coverage, negotiate resolutions and provide guidance to staff... 
    Claims
    Remote work

    Erie Insurance Group

    Silver Spring, MD
    2 days ago
  • $135k - $158k

     ...to identify high-value partners, turn partner integrations into lead-generation engines, and strategically leverage partnerships to...  ...support the future of AI-driven security. Why Your Work Matters Innovation drives our vibe, but purpose drives our mission. You will work... 
    Full time
    Immediate start
    Worldwide

    Brivo

    Bethesda, MD
    4 days ago
  • $24 per hour

     ...Medical Billing Lead Bethesda MDPay From: $24 per hour MUST: 2+ years of full cycle medical billing and revenue cycle experience Handling...  ...support with Accounts Receivables, payment posting, rejected claims and coding Resolving billing issues and overseeing patients... 
    Claims
    Hourly pay

    Quadrant

    Bethesda, MD
    3 days ago
  •  ...with patients about payments and insurance responsibilities. You will verify eligibility and coverage, submit and follow up on claims (including denials), post payments and EFTs, investigate discrepancies, maintain Eaglesoft data, and actively collect outstanding balances... 
    Claims

    Health 360 Dental

    Chevy Chase, MD
    5 days ago
  • $1,000 - $2,000 per month

     ...Connections Health Solutions is a leading provider of immediate-access...  .... We embrace change and innovation, striving to find better ways...  ...accurate validation of denied claims and determines appropriate denial...  ...Health Solutions, please contact ****@*****.***.... 
    Claims
    Full time
    Temporary work
    Part time
    Work at office
    Immediate start
    Remote work
    Flexible hours

    Connections Health Solutions

    Washington DC
    4 days ago
  • $74.1k - $81.9k

     ...invests in your journey. Together, we create an environment where innovation thrives, safety is paramount, and every individual has the...  ...near miss events including investigations, injury management and claim reporting Assist in monitoring Hensel Phelps and trade partner... 
    Claims
    For contractors
    Work at office
    Local area

    Hensel Phelps

    Bethesda, MD
    3 hours ago
  • $150k - $160k

     ...WHO WE ARE: Beyondsoft is a leading mid-sized business IT and consulting company that...  ...talented team of experts who thrive on innovation and pushing the bounds of technology to...  ...strategic account growth within the Data Center ecosystem. The ideal candidate brings a... 
    Full time
    Contract work
    Temporary work
    Live out
    Work at office
    Local area
    Flexible hours

    Beyondsoft

    Washington DC
    2 days ago
  •  ...motivated Customer Service Representatives to support a 24/7 contact center. Ideal candidates are tech-savvy, detail-oriented, and focused...  ...data into the database with correct grammar, routing inquiries, and explaining how to file government claims. U.S. #J-18808-Ljbffr
    Claims

    TechOp Solutions International

    Washington DC
    1 day ago
  • A leading claims adjusting company in Takoma Park, Maryland, is seeking Licensed Claims Adjusters to join their teams. This role offers flexible...  ...Insurance Claims Adjuster, seize this opportunity today by contacting us for more information on training and enrollment. #J-18808-... 
    Claims
    Flexible hours

    MileHigh Adjusters Houston

    Takoma Park, MD
    1 day ago
  • $150k - $170k

     ...customers Strategic Projects Lead special projects designed to...  ..., 4.4 billion total annual claims, and 1.8 million healthcare...  ...businesses by accelerating innovation and growth. SAIGroup companies...  ...RhythmX deliver AI solutions that transform industries and bring value to... 
    Claims
    Casual work
    Local area
    Remote work

    Getwell Inc

    Bethesda, MD
    5 days ago
  • $135k - $145k

     ...skills, with the ability to confidently lead client meetings, pitches, presentations...  ...from sources others don't even know exist.Innovation has always been a core tenet of our...  ...understand the business of government, transforming both how they shape government action and... 
    Full time
    Day shift

    Politico

    Arlington, VA
    5 days ago
  • $147.9k - $200.1k

     ...Federal market? Amazon Web Services (AWS) is leading the next paradigm shift in computing,...  ...cloud computing and never stopped innovating — that’s why customers from the most successful...  ...you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary... 
    Flexible hours
    Shift work

    AmazonWebServices

    Arlington, VA
    5 days ago
  • $100k - $125k

     ...The company combines market-leading AI precision care technology...  ...patients, 4.4 billion total annual claims, and 1.8 million healthcare...  ...businesses by accelerating innovation and growth. SAIGroup companies...  ...deliver AI solutions that transform industries and bring value to... 
    Claims
    Permanent employment
    Casual work
    Work at office
    Local area
    Remote work
    Flexible hours

    GetWellNetwork

    Bethesda, MD
    5 days ago
  • A leading insurance adjusting firm in Silver Spring, Maryland is looking for Independent Insurance Claims Adjusters. This role offers extensive training to help you succeed in the field and make a significant impact on clients' recovery after disasters. If you are a Licensed... 
    Claims
    Flexible hours

    MileHigh Adjusters Houston

    Silver Spring, MD
    5 days ago
  •  ...Claims SupervisorImagine being part of a team that's not just shaping...  ..., we're at the forefront of innovation and excellence, blending...  ...optimize operations, and spearhead transformation in the insurance and...  ...experienced Claims Supervisor to lead a team of Workers' Compensation... 
    Claims

    Davies Public Affairs

    Washington DC
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Claims Innovation & Contact Center Transformation Lead. Be the first to apply!