Senior ServiceNow/Nuvolo Developer

Role Description

We have an opportunity for a Nuvolo Developer to join our talented Professional Services team. The successful candidate will serve as the key technical resource leading the configuration, development, support, and maintenance of the ServiceNow/Nuvolo implementation. The successful candidate will have fluency in ServiceNow and Nuvolo design and development principles.

• Prepare and present client-facing and internal deliverables that are technology-related.
• Serve as the Senior ServiceNow application developer responsible for implementing solution design using best practices.
• Overall responsibility for analyzing and documenting business processes and systems.
• Design and develop solutions within the ServiceNow/Nuvolo environment to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes.
• Perform hands-on technical development work based on assigned user stories; conduct unit testing for each story assigned.
• Develop JavaScript server/client code as needed for integration.
• Design, develop, and update custom solutions using Nuvolo.
• Create and use update sets to move customer configuration between environments.
• Provide advanced support for ServiceNow/Nuvolo by troubleshooting a variety of difficult software problems, implementing bug fixes, and performing root cause analysis.

Qualifications

• BS/BA in a related field (Computer Science, Software Engineering, or Business Management preferred).
• ServiceNow Application Developer and/or Implementation Specialist Certification.
• ServiceNow Administrator Certification.
• Completed Nuvolo training and have implemented Nuvolo space management for at least one customer.
• Minimum of seven (7) years of professional experience.
• Minimum of two (2) years of direct development experience with the ServiceNow platform.
• Minimum of one (1) year of direct experience with Nuvolo platform or other similar IWMS solution.
• In-depth knowledge of ServiceNow administration and development, security, data management, and integrations.
• Demonstrated experience developing solutions consistent with architectural standards and ServiceNow best practices.
• Must be eligible to meet government eligibility requirements.

Requirements

• Three (3) years of experience with core JavaScript development.
• Two (2) years of experience with web technologies such as DHTML, CSS, AJAX, XML,
• Two (2) years of experience with Server-side technologies such as Rino, Jelly.
• Three (3) years of Database technologies such as JDBC, SQL, MySQL, Oracle.
• Three (3) years of experience working with Nuvolo platform.
• Previous experience configuring and customizing all aspects of ServiceNow - UI Actions, UI Policy, UI Pages, Business Rules, Client Scripts, Include Scripts, Catalog Client Scripts, Catalog UI Policies, Email Scripts, Scripted Web Services, Rest and SOAP web services, Roles / Groups to name a few.
• Understanding and experience related to advanced ServiceNow development, including the following:
  • Browser events, best practices in JavaScript coding, style sheets, jQuery.
  • The Glide Stack, Jelly scripts along with SN extensions, server-side JavaScript.
  • Database relationships, views, query definition, before/after business rules.

Benefits

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team.
• Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required.
• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays.
• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!).
• Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications.
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2020, & 2022!
• Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet.