Servicenow CMDB Architect

Senior ServiceNow CMDB Architect Location: Phailadelphia, PA (Onsite) Roles and Responsibilities Define and lead the overall ServiceNow architecture roadmap aligned with enterprise objectives. Design scalable and sustainable solutions across ServiceNow modules, with a focus on Discovery, CMDB, CSDM, and ITOM. Establish CMDB governance frameworks, data models, reconciliation strategies, identification rules, and data quality standards. Drive enterprise-wide adoption of the Common Service Data Model (CSDM) and ensure alignment with ServiceNow standards. Architect and oversee implementation of ITOM capabilities, including: Discovery Service Mapping Event Management Cloud Discovery Operational Visibility Design enterprise integration architectures using REST, SOAP, Integration Hub, and MID Servers. Provide technical leadership and guidance to development, administration, and implementation teams. Review solution designs, code quality, and platform configurations to ensure adherence to architectural standards. Lead architecture workshops with business stakeholders, infrastructure teams, and leadership. Ensure platform scalability, security, performance, and maintainability. Define platform governance, development standards, and release management processes. Collaborate with Enterprise Architects, Infrastructure Teams, and Service Owners to improve operational visibility and service health. Support platform upgrades, transformation initiatives, and ServiceNow roadmap planning. Required Skills ServiceNow Architecture & Platform Expertise Strong experience in ServiceNow solution and platform architecture. Deep expertise in: ServiceNow Discovery CMDB Architecture & Governance Common Service Data Model (CSDM) ITOM Suite Discovery Service Mapping Event Management Operational Intelligence (preferred) Experience designing enterprise-scale ServiceNow implementations. Integration & Automation Strong experience with: REST APIs SOAP Web Services Integration Hub MID Servers Third-party monitoring and infrastructure integrations Expertise in workflow and process automation. Technical Leadership Strong understanding of ServiceNow platform architecture and best practices. Ability to mentor developers and administrators. Experience conducting architecture reviews and design governance sessions. Strong stakeholder management and communication skills. Platform Development Knowledge Working knowledge of: JavaScript Glide APIs Script Includes Business Rules Flow Designer UI Builder Service Portal ITSM & IT Operations Strong understanding of: ITIL Framework IT Operations processes Service Asset & Configuration Management Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. 8-12 years of overall IT experience. Experience leading enterprise-scale ServiceNow transformation programs. Preferred Certifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) Certified Implementation Specialist – Discovery Certified Implementation Specialist – ITOM Certified Technical Architect (CTA) – Pref Echo IT Solutions