Medical Director (Cleveland)

Why join the team at MedVet Cleveland?

• MedVet Cleveland is a premier animal emergency and specialty hospital in the Cleveland area.
• ER doctors and specialists, including an on‑site radiologist and anesthesiologist, collaborate to provide a comprehensive experience for MedVet clients and their pets.
• Brand new, state‑of‑the‑art hospital with all the technology and equipment you need to provide exceptional care.
• Ongoing training, scholarships, and continuing education opportunities for the entire team.
• For more about why MedVet is the best place to give and receive care, review our Welcome to MedVet Digital Magazine.

Everything Starts with Our Caregivers

• Our doctors are eligible to become shareholders, a rare opportunity to have ownership and share in the growth and success of MedVet & VEI hospitals across the country.
• We offer all the benefits you expect, plus a generous signing bonus, competitive compensation, shareholder opportunity, student loan repayment program, and paid parental leave.

About Medical Directors at MedVet

We know that hospital leadership is pivotal to our success. We leverage a dyad model – the hospital's Medical Director (MD) works collaboratively with the Hospital Director (HD) to lead the Healthcare Team. The MD, who reports to a Regional Medical Director, is the local Medical Services leader and oversees all specialty and emergency doctors. The MD promotes a culture that supports the development of engaged and empowered caregivers (employees) who deliver the MedVet Experience in a healthy and sustainable manner while living MedVet's core values of teamwork, leadership, and compassion.

The MD partners with their dyad HD to improve and sustain MedVet's focus on evaluating, planning, and implementing the delivery of best‑in‑class healthcare to MedVet patients in support of our mission: leading specialty healthcare for pets. Successful dyad leadership provides representation of all caregivers, fosters diversity of thought, and leverages the variable experience and skill of our Medical Services and Clinical Services Teams.

Key Responsibilities Include

• Foster a culture that supports continuous improvement and the development of engaged and empowered caregivers.
• In partnership with the Hospital Director (HD), serve as an overall leader for the hospital, directing both Emergency and Specialty services (dyad leadership).
• Lead and direct the Medical Services teams in the hospital, including doctor hiring, onboarding, development, and management of doctor performance issues, partnering with Clinical Services, HR, or other teams as needed. Continually evaluate hiring needs and opportunities for practice growth, working in partnership with the Medical Recruiting team.
• Manage overall department workflows and ensure patient care is delivered efficiently, safely, and compassionately.
• Manage doctor scheduling, department meetings, and other doctor‑facing communications.
• Work with the HD to ensure the Clinical Services team has the resources and tools to deliver high‑quality patient, client, and referral partner experiences.
• Work with the HD to manage overall hospital financial results, including inventory/supplies and other expenses.
• Collaborate with the HD, Regional Medical Director (RMD), and VP of Clinical Services and Finance to prepare and manage the hospital and capital budgets.
• Lead the hospital's annual operational plan strategy and execution in partnership with the RMD.
• Foster a culture supportive of referral partner outreach and CE activities to ensure strong and growing referral partner relationships. Ensure doctors participate in the appropriate outreach and coach them on building effective relationships.
• Oversee patient care issues, referral partner concerns, and responses to client complaints, personally handling escalated issues. Interact with regulatory boards as needed.

Who You Are

• Have demonstrated leadership with a strong track record of success during times of change, transformation, and rapid growth.
• Have at least 5–7 years of progressive growth and experience in a veterinary organization.
• Have the capability to effectively manage conflict in highly emotional situations with grace and maturity.
• Board‑certified veterinary specialists, experienced ER veterinarians, veterinarians with military leadership, animal health leadership, or veterans with equivalent experience are ideal.

Why You'll Love Living in Cleveland

Nestled on the southern shore of Lake Erie, Cleveland is the second‑largest city in Ohio and the anchor of culture and excitement in Northeast Ohio. You'll love the big‑city feel downtown balanced by diverse suburban neighborhoods.

You'll find a city rich in musical history, vibrant art, exciting athletics that include four professional sports teams, beautiful parks and beaches, food that ranges from one‑of‑a‑kind tastes to five‑star dining, great schools, and an affordable cost of living. As an animal lover, you'll enjoy numerous dog‑friendly patios, 300 miles of trails, eight lakefront parks, and a nationally acclaimed zoo and aquarium.

Compensation

The base salary range for this position is $225,000–$250,000, commensurate with skills and experience.

Come as you are. MedVet is committed to creating a safe and inclusive environment for all team members. We provide equal employment and advancement opportunities to all team members and applicants. Employment decisions are based on merit, qualifications, training, and overall experience and abilities. We do not discriminate in employment opportunities or practices based on race, color, sex, religion, national origin, ancestry, age, disability, sexual orientation, gender identity or expression, citizenship status, uniformed service member status, pregnancy, genetic information, or any other characteristic protected by law.

MedVet does not accept resumes from unsolicited third‑party recruiters.