Clinician - Same Day Access

Clinician Position at Norfolk Community Services Board

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents. The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use addiction, and intellectual/developmental disabilities. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community. Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment. Please join us as we instill hope and recovery opportunities for the persons we serve. The NCSB is seeking a passionate and dedicated Clinician to join our Service Access Unit! In this role, you will conduct multidimensional biopsychosocial assessments of those individuals seeking to access needed psychiatric, medical, substance use, social education, vocational, and other support necessary to meet basic needs. This is a meaningful opportunity to empower individuals on their recovery journey, promote person-centered care, and contribute to the overall success and integrity of our substance use program. If you're passionate about helping others navigate complex systems and ready to support those who have served, we encourage you to apply today! Department Hiring Salary Range: $59,745 - $68,559

Essential functions include but are not limited to:

• Provides direct supervision to staff within the Same Day Access program, which includes performance management issues as well as regular clinical supervision.
• Interviews potential employees and checking credentials and/or references as assigned.
• Monitors program utilization, measurable outcomes and revenue through observations, clinical chart reviews and available computerized data systems as available.
• Research best practice, science-based approaches for both educational and treatment services for a variety of target populations.
• Coordinates the delivery of quality services via holistic and comprehensive clinical treatment provided by assigned staff. Collaborates with other CSB programs as necessary and appropriate.
• Assures compliance with agency policies/procedures regarding the proper maintenance of consumer records to include documentation, treatment planning, service referral and access. Ensures adherence to confidentiality provisions through chart reviews/sweeps, monthly supervision and direct observation of activities of assigned staff/programs.
• Assists in researching funding and grants as necessary to maintain viability of the program(s) and provide enhanced service options based on identified need and available resources.
• Facilitates regular team meetings to address clinical and administrative issues.
• Ensures that program staff maintain the requisite knowledge and competencies to deliver responsive and effective services to meet identified service demands through on-going supervision and clinical chart reviews.
• Provides necessary coaching/supervision and/or training to staff in assessed areas of need. Coordinates additional subject matter experts if needed to augment in-house training and technical assistance.
• Responsible for providing performance evaluations of all assigned staff in a timely manner using information gathered through routine individual supervision meetings and direct observation.
• Provides direct service assessment services as needed.
• Responsible for completion of required documentation, including weekly time sheets, a monthly program report and other reports as requested in a timely manner. Reviews productivity reports of assigned staff on a weekly basis.
• Other duties as assigned.

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through six years of college resulting in a Master's degree or equivalent in a human services field. Two years' experience in a human services field, preferably in the treatment of mental illness or substance abuse; or an equivalent combination of education and experience.

VA Licensed Professional Counselor, Licensed Marriage and Family Therapist or Clinical Social Worker. Must be certified or certifiable in Basic First Aid and CPR. Valid Driver's License may be required depending on assignment.