Clinical Care Transition Specialist / Registered Nurse

Extraordinary Careers. Endless Possibilities. With the nation’s largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members, including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions across all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re‑imagining the infusion care experience for patients, customers and team members. Join an organization that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a diverse team strengthens our innovation and impact. Our organization requires extraordinary people to provide extraordinary care, and we invest in a culture that attracts, hires and retains the best talent in healthcare. Job Description Summary The Clinical Transition Specialist is an experienced sales professional who uses sales techniques to sell Option Care products and services to discharging patients. They are responsible for educating patients, their families and the facility staff about how the services and products will be facilitated at an alternative site. Clinical Transition Specialists ensure the proper placement of patients within the Home Health Care setting by assessing patients, gathering pre‑admission information, collaborating with internal (intake) and external partners to ensure quality of service and implementation of an effective treatment plan. They are also responsible for proactively building strong relationships with referral sources and partnering with Account Managers to grow referral rates and achieve sales goals. Job Responsibilities Proactively maintain and grow relationships with referral sources to increase sales and patient starts. Serve as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources. Interact with area service providers daily to sell Option Care services that could assist in the care for discharging patients. Conduct assessments of patients selected by the hospital to ensure patients are viable candidates for alternative site care. Use sales techniques to educate patients, their families, and facility staff about the services and products provided by Option Care. Provide hands‑on, in‑person education to patients and their caregivers to achieve timely discharge and therapy independence. Effectively communicate with agency staff, medical team, patients and family throughout the discharge process to implement an effective treatment plan. Collect, review and complete pre‑admission information and secure related sign‑offs. Partner with Account Manager and Regional Sales Director to create and execute area business and growth plans. Communicate frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care. Partner with Account Manager and marketing staff to deliver educational and promotional programs to patients/caregivers and referral sources. Review the patient’s medical record to obtain pertinent medical history and primary/secondary insurance payer information, and communicate this to the patient registration department. Initiate care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or alternate treatment sites. Participate in data collection required for therapy start and patient tracking. Facilitate transfer of orders via phone, fax, and e‑prescribing. Maintain confidentiality of patient and proprietary information, observing legal guidelines for safeguarding confidentiality. Provide oversight and input to providers regarding patient assessment, treatment processes, and transition to home care. Serve as point of contact, coordination, and communication with other providers. Make arrangements for any special medical supplies or appliances to be available. Supervisory Responsibilities Does this position have supervisory responsibilities? NO (does not involve hiring, recommending promotions, scheduling, performance reviews, discipline, or similar duties). Basic Education And Experience Requirements Licensed Registered Nurse (RN) or licensed Pharmacist in the state of practice and at least 2 years of experience in the healthcare industry. Basic Qualifications Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors. Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e., ACHC, URAC standards). Experience providing customer service to internal and external customers, including meeting quality standards of services and evaluating customer satisfaction. Basic PC skills: competent use of internet, email, Microsoft Word, Excel, PowerPoint. Experience identifying operational issues and recommending and implementing strategies to resolve and improve processes. Access to a reliable means of transportation enabling travel to care facilities, home visits, and multiple hospitals. If using a personal vehicle, a valid driver’s license and proof of insurance are required. Able to plan, organize, and make presentations. Travel Requirements Travel to and from partnership facilities, community hospitals, and medical practice offices to sell services, process referrals, and provide live education and training support to patients/caregivers and referral sources. Preferred Qualifications Hands‑on home or alternate site infusion or discharge planning experience. Experience growing service provider partnerships. Salary and Compensation Salary determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and market data. Pay range: $71,793.92–$119,664.04. Benefits Medical, Dental & Vision Insurance Paid Time Off Bonding Time Off 401(k) Retirement Savings Plan with Company Match HSA Company Match Flexible Spending Accounts Tuition Reimbursement myFlexPay Family Support Mental Health Services Company‑Paid Life Insurance Award/Recognition Programs Equal Employment Opportunity Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information. E‑Verify is a registered trademark of the U.S. Department of Homeland Security. #J-18808-Ljbffr Option Care Home Health LLC