Guest Service Agent
Plazahotelelpaso
Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe‑deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It Source: HHM Hotels #J-18808-Ljbffr Plazahotelelpaso
- ...Guest Services AgentThe Guest Services Agent provides information that is requested by the callers and serves as a liaison for the guest and operational departments. As well, greets callers with enthusiasm while understanding their requests and maintaining the high Biltmore...SuggestedContract workWork at office
The Biltmore Hotel
Miami, FL2 days ago - ...Guest Service AgentThe Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Responsibilities:Greet and welcome all...SuggestedFlexible hoursShift work
Royal Lahaina Resort
Miami, FL1 day ago - ...and culture. So reimagine yourself here and get to the essence of what living your way, is truly all about. Overview The Guest Services Agent is a key ambassador of the E11EVEN Hotel & Residences experience, delivering a warm, confident, and efficient first and last...SuggestedHourly payLocal areaWorldwideAll shiftsShift work
- The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure...Suggested
- Location: Hotel - Miami Coconut Grove Summary We are seeking a passionate and motivated Guest Service Agent to join our dynamic Front Desk Team. As a Guest Service Agent, you will be responsible for providing excellent customer service to all our guests, ensuring their...SuggestedWork at officeRelocation packageFlexible hoursShift work
- ...Guest Service Agent Under the general guidance of the Guest Experience Manager, the Guest Service Agent is responsible for delivering exceptional service to guests throughout their stay by providing a warm welcome, smooth check-in and check-out processes, and personalized...Local areaNight shift
- Highgate Hotels - 398 Northeast 5th Street - Responsibilities: Greet and assist guests at the front desk; Operate Front Desk computer system and PBX; Answer guest inquiries about services and hours; Log and deliver packages and messages; Balance and close shift paperwork...Shift work
- Kimpton Hotels - - Responsibilities: Register guests at check-in and check-out; Handle PBX and phone communications; Process mail and guest messages; Advocate for guests and create personalized experiences; Coordinate with Reservations, Sales, Housekeeping, Bell Staff,...
- HHM Hotels - - Responsibilities: Greet, register and service guests; Register and assign guests to rooms; Process payments and reservations; Respond to guest requests and resolve complaints; Assist in breakfast area or with luggage during peak periods HHM Hotels
$40 per hour
...Guest Service AgentExceptional Hospitality Starts with YouPicture yourself brightening someone's day. When you join our Hotels team, that... ...what you'll do every time you come to work! As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process...Local areaWorldwideNight shiftHilton
Miami, FL2 days ago- ...You will operate the switchboard, handle wake‑up calls, assist guests with reservations, room keys, and payments, and provide information... ...‑outs, resolving guest questions, and collaborating with other departments to meet service #J-18808-Ljbffr Marriott Miami DadelandFull timeLocal area
- Summary Ensures guest satisfaction by providing courteous and efficient service; Responsible for the accurate registration, posting of charges, and check-out of guests; Adheres to specific Brand Standards as required. Essential Job Duties Greets guests with genuine and...Full timeWork at officeLocal areaImmediate startRelocationShift work
- ...growing fast). With a dynamic mix of full-service and focused hotels across major cities,... ...franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re... ...role is all about The Guest Services Agent (GSA) is responsible for consistently...Temporary workSeasonal workWork at officeLocal areaShift workNight shiftWeekend workDay shiftAfternoon shift
- Hilton Hotels - - Responsibilities: Greet guests and check-in guests; verify details and assign rooms; Process check-out, verify charges... ...; Provide hotel and local information to guests; Promote hotel services through upselling; Respond to guest requests and resolve...Local area
- ...Guest Services RepresentativeThe Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests...Local areaAll shifts
Extended Stay America
Miami, FL11 hours ago - ...Inter Miami's Guest Services Team MemberAs a member of Inter Miami's Guest Services team, you will provide unique fan experiences while promoting a welcoming environment during all events hosted at our new home, Nu Stadium. Our focus is to ensure all fans have a safe...Permanent employmentPart timeShift workAfternoon shift
Inter Miami CF
Miami, FL4 days ago - ...Guest Service RepresentativeMiami, FL 33126OverviewSalary Range $16.00 - $16.50 Hourly Position Type Part Time Job Shift AnyDescriptionYou are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride...Hourly payPart timeLocal areaShift work
Dimension Hospitality
Miami, FL3 days ago - HHM Hospitality is seeking a Rooms Controller in Miami, Florida, to greet, register, and service guests following hotel standards and sustainability practices. You will manage room assignments, handle payments, and ensure guest satisfaction. The ideal candidate should...
- ...for an overnight shift at one of our Miami properties. The role focuses on greeting residents and guests, ensuring security, and delivering exceptional customer service in a high-rise environment. The position requires basic computer skills, a high school diploma or GED...Night shift
- ...team members create memorable, meaningful guest experiences.Are you a friendly and... ...experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment... ....Summary:Provide exceptional customer service, creating a positive first impression for...Local areaFlexible hoursAfternoon shift
Margaritaville Hollywood Beach Resort
Miami Beach, FL2 days ago - ...Hampton Inn and Suites Miami Coconut Grove Hotel is seeking a detailed, outgoing, customer service pro to fill our Guest Services Representative position. As a Guest Service Representative, you’ll be able to showcase your organizational skills and create exceptional guest...Contract workLocal area
Grove Hotel Group Ltd (Hampton Inn)
Miami, FL1 day ago - Hampton Inn and Suites Miami Coconut Grove Hotel is seeking a detailed, outgoing, customer service pro to fill our Guest Services Representative position. As a Guest Service Representative, you’ll be able to showcase your organizational skills and create exceptional guest...Local area
- ...Front Desk Agent Located in Mid-Beach, Cadillac Hotel & Beach Club is a 357-room oceanfront... ...members create memorable, meaningful guest experiences. Are you a friendly and... ...Summary: Provide exceptional customer service, creating a positive first impression for...Local areaFlexible hoursAfternoon shift
- ...Beach Current job opportunities are posted here as they become available. This position is responsible for performing a variety of guest service activities in an exceptionally friendly, professional and efficient manner commensurate with the demands of a world-class hotel....Flexible hoursShift work
$15 per hour
Guest Service Representative Position: Guest Service Representative Pay: $15.00/hr Location: Trump National Doral Key Responsibilities Elite Guest Service: Greet all guests entering or exiting the hotel and parking garage, consistently displaying 5-star/5-diamond service...- Kimpton Hotels - - Responsibilities: Check guests in/out professionally; Answer phones and PBX operations; Pre-assign rooms including VIPs; Balance daily cash/credit transactions; Coordinate with Reservations/Housekeeping/Bell Staff Kimpton Hotels
- Extended Stay - - Responsibilities: Assist guests and respond to requests; Answer phones and handle reservations; Check guests in and out; Process payments and maintain cash/credit accounts; Maintain front desk and lobby areas Extended Stay
$790 per week
Already working and need a second income? This fits around the job you already have — evenings, weekends, whenever you have an hour. Focus Group Panel connects everyday people with paid market research: remote focus groups, product tests, and online surveys from brands ...Full timeRemote workWeekend workAfternoon shift- Extended Stay - JobID: 5001180813406 [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest...Immediate start
$25 per hour
...Guest Services Agent EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any...Hourly payFull timeLocal areaFlexible hoursAfternoon shift
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