Payment Processing Specialist

Payment Processing Specialist

At Zotec Partners, our people make it happen. Transforming the healthcare industry isn't easy. But when you build a team like the one we have, that goal can become a reality. Our accomplishments can't happen without our extraordinary people – the men and women across the country who make up our diverse Zotec family and help make this company a best place to work. Over 25 years ago, we started Zotec with a clear vision, to partner with physicians to simplify the business of healthcare. Today we are more than 900 employees strong and we continue to use our incredible talent and energy to bring that vision to life. We are a team of innovators, collaborators and doers.

We're seeking a Payment Processing Specialist to join us. This is a remote position. In this position, you will be responsible for processing incoming payments and correcting payment issues with banks and insurance carriers. This position will need to be effective at communicating with banks, clients, attorneys and patients to resolve depositing issues.

Essential qualifications and responsibilities:

• Processing incoming payments from insurance carriers.
• Sorting daily incoming mail and processing to appropriate lockboxes
• Calling insurance carriers to verify if checks are cashed and if not asking to have reissued
• Perform other special projects as assigned
• Familiar with bank processes, such as non-sufficient funds and international checks is a plus
• Ability to work within deadlines and in high volume conditions
• Ability to multi-task and deal with change constructively
• Ability to follow through, identify roadblocks and provide resolution scenarios
• Must be detail oriented, be able to work independently, and manage multiple projects
• Proficient in Microsoft Word, Excel and Adobe Acrobat products
• Proficient in maneuvering in insurance carrier websites
• Excellent verbal and written communication skills required
• Pleasant phone manner when communicating with outside resources and patients
• Medical billing office and payment posting knowledge is preferred
• High School Diploma or equivalent required

At Zotec, you will enjoy a network of highly experienced professionals in an environment where you can operate with autonomy yet have the resources and backing of other professionals in a similar role. Entrepreneurial and enterprising is the spirit of our team. If you are an original thinker and opportunity seeker, we'd like to talk to you!