Senior Business Intelligence Analyst (Credit Card Account Engagement)

Job TitleSupport business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Work under minimal supervision and use complete understanding of business needs and objectives to make recommendations that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and analysis techniques.ResponsibilitiesCollect, aggregate, and analyze data from multiple sources, including structured and unstructured data sets, to drive insights into business performanceIdentify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations in order to support business decisionsDevelop, maintain, and manage advanced reporting, dashboards, and BI solutionsProduce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problemsUse analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiativesCommunicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performanceProvide reporting solutions and respond to ad-hoc report requests within the business areaCreate specifications for reports and analysis based on business needs and required or available data elementsBuild working relationships with team members and subject matter expertsLead small projects and initiativesQualifications5+ years of experience in data analysis and reportingComplete knowledge and understanding of business area/specializationAdvanced skill using business intelligence applications and/or cloud servicesAdvanced knowledge of reporting capabilities of existing ERP, CRM and/or database software vendorsAdvanced skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysisAdvanced skill in complex data manipulation across multiple tablesEffective data integration, cleaning and validation skillsSkill communicating data analysis and visualizations to nontechnical and senior audiencesSkill with data analysis tools and programming languages such as Python, RIntermediate skill in utilizing work products to tell a story through appropriate balance of visualizations, design aesthetics, and wordsResearch skillsInterpersonal skillsDesired QualificationsBachelor's Degree in Business Administration, Statistics, or related field, or equivalent combination of education, training, and experienceAdditional InformationHours: Monday - Friday, 8:00AM - 4:30PM CTLocations: 820 Follin Lane, Vienna, VA 22180; 5510 Heritage Oaks Drive, Pensacola, FL 32526; 141 Security Drive, Winchester, VA 22602Job InfoJob Identification 32609Job Category Business Intelligence Analytics (Org wide)Targeted Salary Range $97,800 - $143,000 annually Navy Federal Credit Union