Gulf Coast JCB - Field Service Tech

Job Description

Company Profile

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Gulf Coast JCB is the authorized JCB dealer for South Louisiana, committed to delivering industry-leading products, responsive support, and a customer experience rooted in honesty, urgency, and professionalism. We invest in our people and offer highly competitive compensation for individuals with the drive to excel personally and professionally.

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Position Purpose

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Reporting to the Service Manager, the Service Technician is responsible for diagnosing, repairing, and maintaining a wide variety of construction and industrial equipment. This position is based in Baton Rouge, LA.

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Position Type: Full Time, Non-Exempt

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Major Tasks, Responsibilities & Key Accountabilities

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• Troubleshoot and repair excavators, skid steers, track loaders, boom lifts, rollers, and other
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• machinery.
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• Repair, replace, and rebuild components on hydraulic, mechanical, electrical, and powertrain
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• systems.
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• Perform preventative maintenance, annual inspections, and certifications.
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• Diagnose hydraulic system issues.
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• Read and interpret parts diagrams, service manuals, wiring schematics, and hydraulic schematics.
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• Document work is performed and complete service reports accurately.
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• Maintain a clean, safe, organized work environment.
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• Represent Gulf Coast JCB professionally with customers and coworkers.
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Essential Job Qualifications

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• 3–5 years of experience repairing and maintaining compact or heavy construction equipment.
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• Vocational training may be considered in lieu of experience.
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• Welding experience.
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• Computer literate with ability to learn diagnostic software.
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• Strong history of safe work habits.
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• High school diploma or GED.
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• Basic math and measurement skills.
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Knowledge, Skills, Abilities & Competencies

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• Ability to organize, prioritize, and manage tasks.
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• Capable of working independently with minimal supervision.
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• Ability to read and understand hydraulic, mechanical, and electrical schematics.
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• Strong mechanical aptitude and attention to detail.
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• Commitment to high-quality work.
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• Positive attitude and strong work ethic.
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Physical Requirements

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• Ability to stand, walk, lift, and carry materials for up to 12 hours.
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• Frequent bending, kneeling, twisting, and working on uneven surfaces.
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• Able to lift up to 75 lbs.
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• Ability to use hands, arms, and legs to assemble and manipulate components.
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• Ability to operate forklifts, cranes, and shop equipment as needed.
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• Clear vision and hearing (with or without assistance).
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• Good hand-eye coordination.
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• Ability to communicate verbally in English at a functional level.
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What It Means to Work at Gulf Coast JCB

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Service technicians are the backbone of our dealership and the face of our service promise. This role is essential to delivering uptime, earning customer trust, and building a reputation of excellence along the Gulf Coast.

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JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED

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JCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at en-gb/about/careers.

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