Business Insurance Customer Service Representative

Business Insurance Customer Service Representative

Assist our service team and sales employees with the day-to-day tasks associated with servicing our client base. Duties include but not limited to - processing applications, scanning, quoting, endorsements, and checking other documents for accuracy. Enter customer information and policy information into our agency management system in a timely manner. Answer client and employee inquiries/requests by phone and email. Send insurance related documents to vendors - certificates and evidences of insurance for proof of coverage. Maintain an existing book of business by working off client list dates, following up on tasks, and making sure internal documents and information is properly logged and stored. Perform additional duties as assigned.

High School Diploma, time management and organizational skills, process information to make informed decisions, proficient in the use of MS Office - Word, Excel, Outlook email. (AMS360 insurance software knowledge is a plus), ability to strategize and solve problems, excellent communication, detail, and people skills, an analytical mind and ability to multitask, systems oriented, Property & Casualty Insurance License. A plus but not required.

Salaried position with performance bonus, 401(k) - company match, health insurance, dental insurance, 16 days paid time off. This does not include major holidays, flexible spending account, supplemental benefits package - employer paid.