Benefit Client Service Representative

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing. An employee benefits consulting firm in Elk Grove Village is looking for temporary Client Services Representative to support them during their upcoming busy season. This person will assist with the client renewal process and serve as a key contact for employer groups and clients. Responsibilities Process employee benefit enrollments, terminations, and coverage changes Administer COBRA and HSA accounts Maintain accurate records, logs, and employee benefit data Respond to employee inquiries via email regarding benefits and account access Coordinate with 20+ insurance carriers to manage employee eligibility and access Set up and terminate user accounts on carrier websites Assist employees with benefit portal logins and account access issues Review and validate carrier billing for accuracy Ensure timely and accurate completion of administrative benefit transactions Building and maintaining Excel spreadsheets and reporting Managing benefits administration platforms (Employee Navigator preferred) Troubleshooting benefit and eligibility issues Collaborating internally with eligibility, enrollment, and service teams Requirements Employee benefits experience Experience working for a benefits broker/consulting agency Experience working directly with carriers Strong understanding of carrier networks and plan designs Experience of presenting recommendations to clients Strong Excel skills Ability to thrive during Q4 open enrollment season Stable work history with demonstrated tenure Nice-to-Haves Employee Navigator experience Small-to-mid-sized agency background Benefits education experience Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Company Profile Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting Benefits Information Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM) #J-18808-Ljbffr Beacon Hill Staffing Group, LLC