General Service Technician Level 2

General Service Technician Level 2

At Commercial Tire, we believe great people build great companies. As a proudly employee-owned organization, every team member has a stake in our success. Full-time employees enjoy outstanding benefits, including medical, dental, vision, and life insurance, stock ownership opportunities, a strong 401(k) plan, and generous paid time off. If you're looking for a career where you're valued, supported, and set up to grow, we'd love to meet you!

This position is at Canyon Truck Outfitters located in Caldwell, ID

FLSA Status: non-exempt

Reports to: Manager (or similar position)

Job Type: full time

Position Summary:

The General Service Technician is responsible for installing flatbeds, utility bodies, and a wide range of after-market parts and accessories on light-duty and heavy-duty trucks. This includes functional upgrades (e.g., bumpers, lighting, toolboxes, air-bag kits). The technician ensures all installations are completed safely, accurately, and in line with manufacturer specifications and customer expectations.

Key Duties and Responsibilities:

• Install flatbeds, aftermarket truck parts and accessories including bumpers, hitches, tonneau covers, toolboxes, lighting systems, air bags, side steps, winches, racks, and more.
• Read and follow installation instructions, work orders, and technical diagrams.
• Use hand and power tools to perform drilling, cutting, bolting, wiring, and assembly as required.
• Perform basic wiring for lighting, trailer connectors, power accessories, etc.
• Inspect vehicles before and after installation to ensure proper fitment and functionality.
• Maintain a clean and organized workspace and handle all tools and equipment safely.
• Communicate with supervisors as needed for clarification or adjustments.
• Document completed work and report any issues or delays to supervisors.
• Perform quality control checks and rework as necessary to meet standards.

Required Knowledge, Skills, and Abilities:

• 25 years of installation and light automotive electrical experience
• Experience using hand and power tools such as drills, saws, wrenches, and impact guns.
• Ability to follow written instructions, technical manuals, and diagrams accurately.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Good time management and organizational skills.
• Physical ability to lift heavy items (up to 50 lbs) and perform installations in various positions (standing, kneeling, overhead work).
• Proficient in installing most after-market parts and accessories (bumpers, lighting, racks, flatbeds)
• Capable of reading and interpreting wiring diagrams and performing custom 12V wiring
• Performs electrical hookups (lights, brake controllers, harnesses) and tests for function
• Works independently on standard builds and assists with complex or custom installs.
• May perform PTO install/wiring, switches, and relays.
• Maintains build quality, stays on schedule, and contributes to workflow improvements
• May provide guidance to entry-level technicians

Essential Physical and Environmental Functions

Physical Demands:

• Standing: 80% | Walking: 70% | Sitting: 5%
• Frequent bending, stooping, squatting, kneeling, twisting, and walking on uneven surfaces
• Frequent lifting/carrying: up to 50 lbs; occasional lifting over 100 lbs
• Frequent use of hands and fingers for grasping and dexterity
• Constant visual, auditory, and verbal communication required

Work Environment:

• Frequent exposure to noise, dirt, dust, mechanical vibration, fumes, and outdoor conditions
• Occasional work in extreme heat/cold or wet/humid environments
• Occasional shift work and extended days may be required
• Occasional hazards due to mechanical equipment or moving objects

Equipment Operated:

• Company vehicles, customer vehicles, and forklifts
• Welders, compressors, air tools, hand tools, bandsaw, plasma cutter, 4 post lift.
• Company-provided computers for clocking in and out or requesting time off.
• Required to use protective gear (PPE) at all times

Compliance & Acknowledgment - This position must be performed with or without reasonable accommodation. Commercial Tire complies with the Americans with Disabilities Act (ADA) and will consider reasonable accommodations for qualified individuals to perform the essential functions.